[Resolved]  Amazon India — returning of a defective product

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Allahabad, Uttar Pradesh, 211012

I have ordered an item from amazon order no.-
[protected], and product is-"ekam musical - harmonium - 3 1/4 octave, double bellow, 39 keys, 7 stopper, bass - male reed with cover", when i received the order it was totally different and also defective and has many issues. Then i contacted customer care of amazon they told me that they gonna investigate the matter, but after investigation they came to a conclusion that the product can not be returned and told me to contact seller and require an email from seller that he accepts the return then only they can make the return request but after showing them required mail proof they refused to accept it and finally they are not returning the product. The seller is ready to take the return but amazon is not doing anything. I need return of the product please take legal action against amazon.