[Resolved] Amazon India — Return/replacement

 
6 Reviews
Brahmapur Sadar, Odishabrahmapur, India
 Arjuna Behera
I purchased one moto g 3rd generation white 16gb mobile with one tempered glass on - 05.05.2016. The order no - #[protected]. Item delivered on - 09.05.2016. I paid rupees - 11, 158.00 (10, 999+159.00) after 15 days trial the product are showing defective. I think both injert sim side is problem. So my both nano sim does not showing or display in mobile. I repeated send massage to seller since 6 days. But no massage no reply to my repeated request. There is no reply from seller. So how the customer belive online shoping. I am a regular customer of amazon.In. So i request to you kindly take necessary steps for replacement my mobile and give me another new mobile.
Complaint marked as Resolved Jun 14, 2016
no action, no massage and no reaction from seller side due to my repeated request.

Complaint Status


[Jun 10, 2016] Amazon India customer support has been notified about the posted complaint.
Complaint comments  5 Comments     Updated: Share0Tweet0

Comments

no progress, no help, no answer so what shall I do?
I want replacement only. But not return. so please help me.
I have not received any answer till today. so kindly help me for replacement of my mobile.
My order ID[protected]. order date-05.05.2016, delivery date-11.05.2016. My repeated complain date is - 05.06.2016, 10.06 2016, 13.06.2016 and 20.06.2016. But no action and no reaction from seller side. so please help me for replace of my mobile.
Hi my name is darrel kevin kumar, i had purchased a trovon bluetooth headset hbs-730 on 12 of september . I had been using it for 2 months and after that one side is not hearing and i don"t know what to do . I asked a amozon delivery person and he insisted me to contact the delivery address customer care and speak to them . But due to confidential issue it has not been provided and the product is with one year warranty and what i can i do it for my replacement . Contact me on my registered mobile num or my email id

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    Amazon India - Return/replacement