Amazon India — Samfit whey protein

Address:Kharbi 44009

Hi im yuvi sukheja
I had ordered a product from Amazon which I got in defective condition
So I called customer care and asked for a return request. But that didn't happen. He replied to me that we cannot take return request as that product is not in a return policy.
But the product is in the 10 days return policy .
Also i have shared all the defective product pictures
Pls help me.
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Amazon India customer support has been notified about the posted complaint.
Sep 27, 2021
Updated by Yuvi221995
I have attached the screenshot with proof that the product is in the 10 days return policy.

Sep 28, 2021
Updated by Yuvi221995
I haven't received any updates yet.
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