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Amazon India — Samsung Phone Ordered - Amazon Shows Delivered But Not Received

Website: www.amazon.in

I had ordered Samsung Galaxy M36 5G (Velvet Black, 8 GB RAM, 256 GB Storage)| Circle to Search| Google Gemini| Corning Gorilla Glass Victus+| 7.7mm Slim| AI Enhanced 50 MP OIS Triple Camera| Unmatched Nightography on 28 August 2025 vide Order #[protected]. Amazon website claims that they delivered the product on 29th Aug 2025 which is totally false, I have not received the product. Amazon is claiming they delivered the product and are neither willing to give any replacement not refunding the money. Frauds. I have an email from them dated 30th Aug 2025 stating that they have not delivered the product and they will attempt delivery again on a subsequent business day. Even then they keep saying our system says you cant get any refund or replacements. Big Chor.
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More than a month and Amazon still hasn't resolved the situation.
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