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Amazon India Complaints & Reviews

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Updated: Apr 4, 2026
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Amazon India reviews & complaints page 5

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Alendra Bhushan Baishya
from Guwahati, Assam
Jul 27, 2025
Jul 27, 2025
This thread was updated on Jul 27, 2025
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I received the wrong product, I want to return it and get a refund

Address: 33, Vinayak Nagar, Kattigenahalli, Bengaluru, 560063, Karnataka, India

Order number =[protected]
Order name = ALMAARI FASHION Handloom Cotton Floral Printed Saree with Tassels on Edges & Attached Blouse Piece | 5.5 Meter Saree + 0.8 Meter Blouse
Delivery Date =[protected]
The packet was not open delivery but still open in front of the delivery boy where I found there is another packet inside the packet where a random address is written. when I opened it a towel came out from...
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Amazon mall task work at Home, Part Time Job platform is not Real.

My money was stuck in Amazon mall task work at Home, Part Time Job platform . Now they demanding 75000 commission to release **********0 then i search about Amazon task mall then I saw so many comments that they are ****s and last week a friend sister who was also victim got her money back with the help of vos Pro with : VOS9112PRO on telegram . I reach out...
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K Yokesh Kumar
from Chennai, Tamil Nadu
Jul 24, 2025
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I ordered a graphics card and received a cheap motherboard, and they deny to take return

My name is Yokesh, I ordered a graphics card from amazon india but when i received the order it was a scam, they sent a zebronics motherboard instead of gpu. The size of three fan gpu is almost 6 times that of the parcel that I received. So as soon as in received i reached out to customer care of amazon and placed the refund. They told me to wait till 18 and said that the order delivered is correct and it cannot be returned. I don't know...
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Sudha829
from Delhi, Delhi
Jul 24, 2025
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Urgent Complaint Regarding Non-Refund of Cancelled Order on Amazon

Dear Sir/Madam,

I am writing to raise a formal complaint regarding a non-refunded payment on the Amazon Shopping app.

I had placed an order worth ₹721 on 2nd June 2025, which was cancelled by Amazon on the same day. I was informed that the amount would be refunded within 5–7 business days. However, today is 24th July 2025, and I have still not received the refund.

I have contacted...
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sriv73
from Mumbai, Maharashtra
Jul 24, 2025
Jul 28, 2025
This thread was updated on Jul 28, 2025
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Resolved

Aquaguard Designo NXT 9-Stage Under The Counter Water Purifier | Active Copper+RO+UV Tech |7L Storage | Inbuilt Pressure Pump | Su

My Order no[protected] Aquaguard Designo NXT 9-Stage Under The Counter Water Purifier | Active Copper+RO+UV Tech |7L Storage | Inbuilt Pressure Pump | Suitable for Tanker, Borewell & Municipal Water.
This product was faulty and I sent a video of the product not functioning. At first they told me to contact Eureka Forbes and Eureka Forbes told me to contact seller. Then Amazon created a return pick up which failed 4 times where...
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SMC_92
from Pune, Maharashtra
Jul 24, 2025
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Non committed seller - the authorised store

I refer to seller The Authorised Store on Amazon India. M/S AGARWAL COLLECTIONS
They sell laptops.

I have a few pre-sales queries on the products available for sell from them on Amazon.
Thru amazon messaging system I wrote several queries to them.
I have been following-up for last 8 - 10 days but they are not responding.

I brought it to notice of Amazon agent but they gave scripted responses.br...
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khan.wasimraza
Jul 24, 2025
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Hi, I am writing to lodge a formal complaint against Amazon India regarding the purchase of a desktop PC that was intended as a birthday gift for my child — a special occasion now marred due to persistent service failures and lack of accountability.

Details of the Purchase:

Product: Desktop PC
Order Date: 1st July 2025
Order ID:[protected]
Delivery Date: 7th July 2025
Issue: Product delivered was faulty and non-functional.
Complaint Summary:

I raised multiple complaints (at least five documented attempts) to Amazon India’s customer support team regarding the defective product.
Despite repeated assurances of resolution, I received neither a replacement nor a refund.
No formal apology was offered, and I was subjected to vague, inconsistent, and unfulfilled commitments over the course of three weeks.
Impact:
This experience has caused significant distress, especially as the product was meant to celebrate my child’s birthday. The emotional trauma and inconvenience endured during this process are unacceptable for a company of such scale.

Request:
I kindly urge the Consumer Forum to investigate this matter and take appropriate action to ensure:

Refund of the full amount paid
A formal apology from Amazon India
Accountability for lapses in customer service and grievance handling
Attached are copies of the invoice, complaint references, and correspondence with Amazon India for your review. That Amazon has already but nothing move an inch.

I had a hope this forum will support the rights of consumers who are left unheard despite genuine attempts to resolve matters directly. Butt all failed and now I have no option left to go to legal justice system and broadcast a message over social media about the horrific experience.
Amazon India customer support has been notified about the posted complaint.
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    S
    shashi na
    Jul 24, 2025
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    Unprofessionalism

    Respected Sir/Madam,

    I am writing to formally lodge a complaint regarding an unfulfilled giveaway prize that was promised to me by Amazon Fashion India and Minimalist (beMinimalist) through their official Instagram pages.

    I was declared a winner of a giveaway contest hosted in collaboration by the above-mentioned brands. After being announced as a winner, I was contacted via direct message to provide my address,...
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    SMC_92
    from Pune, Maharashtra
    Jul 21, 2025
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    Fake sales data displayed

    These days Amazon shows number of items sold last month for a product.
    Let's take Acer Laptop TL14-42M

    It shows 100+ bought last month and still there are only 7 ratings.

    This data is 100% fake to cheat the customers in believing that this is a highly rated and popular product.
    Use your discretion while buying products from Amazon India.
    Do not fall pray to such tactics....
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    I ordered mouth swab of 100 Pcs pack but they delivered me a Eveready battery pack. When I complaint againt this, Amazon blocked my account instead of enquiring against this from vendor end. they informed me over the email only. It really rediculous.
    However, I complained against Amazon to Consumer helpline number, and hope will surely get the refund for the same.
    I suggest others also to call Consumer helpline numberin this...
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    I purchased the HP Victus laptop (i7, RTX 3050) from Amazon India on 13th July 2025

    At the time of purchase, Amazon prominently displayed a banner stating that I could redeem a HyperX Cloud Stinger 2 Headset for ₹499 (whose actual cost around 11k mention on hp website) through HP's official redemption process, post-delivery. The image clearly promised this offer as part of the "Victus 3050A - Student Edition."
    br...
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    Sk samirul alam
    Jul 20, 2025
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    Refuse to return of my damage product

    To
    The Hon’ble Consumer Grievance Redressal Forum
    [suri, Birbhum, West Bengal ]

    Subject: Complaint against Amazon for delivery of damaged product and denial of return request

    Respected Sir/Madam,

    I am writing to file an official consumer complaint against Amazon India regarding the delivery of a damaged product and their unjust refusal to allow a return or refund, despite...
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    J
    JaganMohan .P
    from Powai, Maharashtra
    Jul 19, 2025
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    Encouraging fake sellers who buys fake reviews for 50rs advertising and cheating all customers

    Address: Amazon online App

    @amazonIN

    @amazon
    why amazon cheating customers and encouraging fake sellers like Kokila who is buying product reviews by sending below to amazon customers adress with trap of peanut and cheating others ? Order ID :[protected]
    @PMOIndia
    please take action on paid review...
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    N
    Nitin Devane
    Jul 19, 2025
    Jul 19, 2025
    This thread was updated on Jul 19, 2025
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    Ordered Samsung galaxy M35 mobile phone but got boat powerbank inside it.

    Address: A-106 Serene County ,near Loakmat Bhavan ,dhayri ,pune

    I have ordered samsung galaxy M35 5G phone but when i received it i found boat powe bank inside the package. This is totaly fraud activity happened with me by amazon, amazon courier, and delivary agent....
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    M
    Mukesh Saini0007
    Jul 18, 2025
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    Regarding not providing my refund amount for the returned item

    I have ordered a camera from Amazon App on 23rd june 2025 . It wasn't working properly so i have choose to return it, when i contacted to Amazon customer care executive they told me that it is self return basis product but they didn't mention about self return in description of product. I have visited post office about 15 km away and place the return of product on 3rd july 2025 by speed post and it is arrived at 14 july 2025 . When i call...
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    E
    Emq
    Jul 18, 2025
    Jul 18, 2025
    This thread was updated on Jul 18, 2025
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    Product undelivered but showing delivered on app. Customer service says cannot do anything about it.

    I ordered 1 no of Miraan printed cotton salwar suit on Amazon app. It's showing delivered on 3rd July in the app. It was a prepaid order. My family was out of station due to a medical emergency and when we returned, we confirmed with all neighbours and security but the package was nowhere to be found. It is undelivered. I contacted Amazon customer service today and they said that the return period of the product is over so they cannot escalate...
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    D
    Darvastu
    from Hyderabad, Andhra Pradesh
    Jul 17, 2025
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    Empty box delivered from Amzaon

    Address: Hyderabad

    Dear Consumer Service,
    I have ordered DLEST Stainless Steel from Amzaon and got delivered on 4th July'2025. Order Ref Order #[protected]
    To my surprise, the box was empty and by the time i tried to call delivery person, he was gone.
    On 4th July'2025 immediately given delivery feedback with pictures and video, the delivery feedback submitted but nobody bothered to reply to my delivery feedback.
    With no...
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    G
    Gurudatta Mahajan
    Jul 17, 2025
    Jul 17, 2025
    This thread was updated on Jul 17, 2025
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    Useless Product delivered related

    Address: Dhule

    Useless product delivered by Amazon to me at home. I complaint of the same product many times through mails to Amazon but not accepting the product issue and not refund of the debited money to me. The product is useless and delivered 9/7/2025 to me after received product at home we eat the product but very bad smell and omate to me from the delivered product hence I complaint with Amazon on same day but were not accepting the product issue...
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    S
    suprazz
    from Visakhapatnam, Maharashtra
    Jul 12, 2025
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    Refund Not Received from Amazon After Product Return 898

    Address: Cocoblu Retail c/o Amazon Seller Services Pvt. Ltd. 26/1, 10th Floor, Brigade World Trade Center Dr. Rajkumar Road Bangalore – 560055 Karnat

    I placed an order on Amazon (Order ID:[protected] and returned the product on 11 July 2025. The return was accepted and picked up successfully. However, the refund amount of ₹898 has not been credited to my account even after multiple days.

    I have already:
    - Contacted Amazon customer care multiple times
    - Filed a complaint with the National Consumer Helpline (ID: 7478731)
    - Emailed Amazon...
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    I placed an order on Amazon India (Order ID:[protected] which was marked as "Lost in Transit" over four months ago. As per Amazon’s policy, I was eligible for a full refund, but to date, I have not received it. Despite multiple attempts through calls, emails, and chats, Amazon has failed to resolve this issue or process my rightful refund.

    Furthermore, during my follow-ups, I was repeatedly subjected...
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