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Amazon India Complaints & Reviews

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Updated: Feb 4, 2025
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Amazon India reviews & complaints page 5

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D
diff_2013
from Pune, Maharashtra
Apr 27, 2024
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Product not delivered but status shows delivered - 1

I ordered a pen drive which was faulty on arrival.
I requested for return and replacement.
The replacement was due to be received on 16-Apr and same time return pick up was there.
However despite 10 PM no one turned up.
At 10:30 PM status shows delivered.
I raised a complaint and they promised return and refund.
But such instances are happening again and again with amazon. They are not particular...
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Ujwala Nikalje
from Uran, Maharashtra
Apr 26, 2024
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39125.00 rupees in amazon pay wallet and not able to login to that account

I had 39125.00 rupees in amazon pay wallet and not able to login to that account from this amount unauthorize transaction of 38800 rupees occurred twice Amazon's customer support representative canceled the transaction both the time, refund money to amazon pay balance mail too received, however after second transaction representative said for security and invitation purpose we are keeping your account on hold since then i am not able to login...
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J
John064
Apr 23, 2024
Apr 23, 2024
This thread was updated on Apr 23, 2024
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Received defective product

I am ordered i kall n 5 4g calling tablet but received defective speaker not working and mic not working and no vibrate this tablet I want refund or replacement
amazon service won't provide refund /replacement...
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Palcapri
Apr 20, 2024
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Account closure and unable to get refunds

Hi,
I have placed 3 orders with Amazon on 11th April'2024, these were all prepaid orders with products mentioned as eligible for returns and exchange.

I received 3 items of the order on 13th April'2024 and when I was placing the return of the order that got accepted but thereafter I got the mail from Amazon that they closed my account due increase of returns/refunds.
While the delivery person has taken the return...
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M
MORABIA CREATIONS PRIVATE LIMITED
Apr 19, 2024
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return not picked up and refund not received.

Website: www.amazon.in

Amazon India Order Id:[protected]
Order Amount: Rs. 6899/-
Item is returnable within return window as per amazon policies.

We created Return Pickup many times within the return window. We are returning the item in its original condition. The ground team is not coming to pick it up and they are also not communicating with us. We have a right to get refund since its not our fault if ground team is not picking...
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Smit M
from Ahmedabad, Gujarat
Apr 19, 2024
Aug 19, 2024
This thread was updated on Aug 19, 2024
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Return not getting Picked UP

Address: Ground Floor, Eros Plaza, Eros Corporate Centre, Nehru Place, New Delhi-110019 Delhi South Delhi DL IN 110019

Email: [protected]@bhujbank.com
ORDER #[protected]
My Return is not getting Picked up as nobody comes to pickup on the address saying it is blacklisted in amazon servers.
This is harassment since afterwards amazon cancelled my return and after that, return window getting closed how to get my money refunded...
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bharath5963
Apr 19, 2024
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Sir, Kindly Speed Up My Order TRACKING ID :[protected] and Deliver it to me Today Itself as Quickly as Possible as it is Urgent
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Amazon India customer support has been notified about the posted complaint.
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    K
    Knade
    from Pune, Maharashtra
    Apr 15, 2024
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    Return pickup done but Refund not received

    Address: Pune
    Website: Amazon app

    I have ordered boat speaker on 7thoct 2023 order id is[protected] but received different product, so the return got picked up on 17th oct 2023. But now they are denying to give refund by saying we have received different product and correct product has been delivered to you. And the product got picked up after 3 days of investigation only....
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    I had sent an email (Image attached) complaining about the discrepancy viewed in my last Amazon Pay statement on 19th March, on the day I received my last monthly Amazon Pay statement, to [protected]@amazonpay.in

    At the same time I had downloaded and filed your Customer Grievance Redressal Policy for Amazon Pay Wallet - Amazon Customer Service, in which it is clearly mentioned that your office should have got back...
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    Sangyk
    from Ghaziabad, Uttar Pradesh
    Apr 15, 2024
    Aug 19, 2024
    This thread was updated on Aug 19, 2024
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    Resolved

    issue of receiving wrong items and lack of resolution

    Address: Gyan Khand II, Indirapuram

    Introduction: I have been a customer of Amazon for quite some time, but unfortunately, my recent experiences have been far from satisfactory. Despite multiple attempts to address the issue, I have received the wrong item and placed replaced request too, with no resolution in sight.

    Details of the Problem: On 10 April I have received items (One Iron Stick) that were completely different from what I had ordered (Bubble Wrap)....
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    BhaskatrPandey
    Apr 12, 2024
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    I was told to enter the Amazon online Task Mall and I did all the Salary Task, I deposited R12700, then later deposited R26550 which in total is R605750 . I tried to withdraw some of my money, but it was useless. After filing complaints with no response, which made me seek the assistance of Rykabalan on telegram: @Rykabalan and i was able reach out to to them and also i see good reviews about them which led me to recovery my money from Amazon task mall . I never thought that there are still genuine recovery expert on the internet but to my greatest surprise I got my money recovered without wasting much time so if you are out there involve in Amazon of any amount, I would advise you to email Rykabalan via:( [protected]@gmail.com )
    Amazon India customer support has been notified about the posted complaint.
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      Priya0220
      from Lucknow, Uttar Pradesh
      Apr 11, 2024
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      refund of my order received as an amazon pay gift card which i am unable to use

      Website: Amazon

      I had placed an order on Amazon on 28th March, 2023 (Order ID:[protected]) for 3 items.

      The order was delivered to me on March 31st and the quality of it was so bad that the very next day I tried to place a return request for it but was unable to do so from my app so I called their customer care number and asked them to create a return request for me.

      The executive I spoke to asked me what mode would...
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      patric ravi
      Apr 6, 2024
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      Recently I ordered 2 packs of table tennis balls for Rs.766 and I paid it via my debit card.
      But to my surprise I found that my account was debited twice. One for Rs.766 and the other for Rs.706
      Therefore I cancelled my Oder.
      Please help me.
      Amazon India customer support has been notified about the posted complaint.
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        sbashwar
        from Hyderabad, Telangana
        Apr 6, 2024
        Jun 12, 2024
        This thread was updated on Jun 12, 2024
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        Lava Blazer 5G charger 5.0V

        Website: amazon.in

        It took 8 hours for full charge. Mobile battery is 5000mAh 10W. How they supply less power charger 5.0V? They did not mention charger detail on their product post. Just said charger included. I was expecting faster charger. They did not publish online my preview.

        Order #[protected]...
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        K
        Kondal07
        Apr 5, 2024
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        product not received and marked as delivered

        I have Order the product from Amazon on 31st March with fastest one day delivery option with extra Rs 99 /-, I havn't received product on April 1st and I have contacted delivery agent multiple time and has No response from him, Then I have contact customer support then informed me that I need to wait till 10 PM to get my delivery as delivery agent ne near my location.
        I haven't received my product and again I have contacted customer...
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        A
        AshishNigam81818
        from Unnao, Uttar Pradesh
        Apr 3, 2024
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        My return is Lost and No Refund has been initiated yet.

        Respected Consumer Redressal Department,
        I am writing this email to bring it to your notice that my Order of Lifelong LLGS10 Glass Top, 2 Burner Manual, Glass Gas Stove, Black, Ordered on[protected], Order ID[protected], Order Total - Rs. 1, 399.00. Return for the same was placed on[protected], which was picked up by the delivery agent on[protected]. I was further informed about the expected date to wait for[protected]...
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        indranilbiswas200
        Apr 3, 2024
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        non-delivery of hitachi 1.5 ton 3 star ac ordered on 30/03/24

        I am writing to express my concern regarding an order that has not been delivered as per the promised delivery date. I placed an order for a Hitachi 1.5 ton 3 star AC on 30/03/24, with an expected delivery date of 31/03/24. However, as of today, the item has not been delivered to me.

        Order Details:
        - Order Number: [Your Order Number]
        - Product Name: Hitachi 1.5 Ton 3 Star AC
        - Expected Delivery Date: 31/03/24br...
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        J
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        Address: Karachi
        Website: dalazebul.com/index/index/index.html

        This scam is on Facebook page that we r hiring part time worker for amazon sales n u invest we give u commission Congratulations on being familiar with the basic work process and successfully joining the company. Please add your exclusive mentor. She'll teach you how to request withdrawals and make sure you receive your daily income! You can contact your tutor every day when you have time, and she will arrange work and make money for you...but they are not giving back my investment
        Amazon India customer support has been notified about the posted complaint.
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          parthgohil9
          Mar 30, 2024
          Apr 7, 2024
          This thread was updated on Apr 7, 2024
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          Complaint Against Amazon India for Failed Deliveries and Misleading Information

          Dear Sir/Madam,

          I am writing to file a formal complaint against Amazon India regarding two orders I placed on March 27, with the following order IDs:[protected] and[protected]. Both orders were expected to be delivered on March 29, however, they were not received as promised.

          Upon contacting Amazon’s customer service, I was informed that the products were damaged in transit. Despite my insistence...
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          S
          SHIPUMZ
          Mar 28, 2024
          Apr 7, 2024
          This thread was updated on Apr 7, 2024
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          Product returned but not received the payment

          Address: VARANASI
          Website: amazon india

          Last 45 days i am getting a mesg that you will get your refund soon meanwhile my product has picked up last month only and still refund pending .in the Amazon portal it is showing that product has been lost after picked up and now suddenly amazon mention that we cant refund ...
          sir what should i do i think you all have done the mistake to lost my product and forcing me to pay, if you have mindset like this then it fine .in this case...
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