Claimed

Amazon India Complaints & Reviews

www.amazon.in

1

Updated: Aug 15, 2026

Complaints 20368

Resolved

1487

Unresolved

18881

Bad 😕 It seems that Amazon India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.

Complaints

Contacts

File a complaint to Amazon India

Having problems with Amazon India?

File a complaint and get it resolved by Amazon India customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Online Shopping

Amazon India

Amazon India reviews & complaints page 5

Newest

Newest
Most Helpful
Most Popular
Resolved
Contains Photos or Videos
Oldest

I am extremely disappointed with the handling of my recent order delivery on 12th August 2025.

I had ordered two products:

1. Aerol Silicone Lubricant Spray, Grade 70 (300g/513ml) – Paid in advance via UPI.

2. ZEBRONICS Zeb-Sound Feast 500 Bluetooth 5.0 Portable Speaker – Cash on Delivery.

On 12th August, amazon delivery agent came to my residence. He handed over only the speaker and...

Helpful

Found this helpful?

Write a comment

"I placed an order on Amazon India on July 8, 2025, and made the payment through UPI. The courier company responsible for delivering my package was DTDC. On July 18th and 19th, I received an SMS from the courier company stating that my package had arrived in my city and would be delivered by the end of the day. I was fine with it, but at the end of the day, there was no call, no SMS, and nothing. I waited for a few days, and after almost...

Helpful

Found this helpful?

Write a comment

Address: Ramanathapuram

I have ordered a mobile on amazon by applying for exchange offer. It is not mentioned anywhere on amazon that mobile original box is required for exchange.
I called Amazon team, and they confirmed original box is not required for exchange. However, the delivery agent told mobile box is mandatory and he cancelled the order by himself but the reason he stated is customer rejected the order. This is straight forward cheating from amazon....

Helpful

Found this helpful?

Write a comment

Address: Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy Hyderabad Hyderabad Distric

Adv. Mira Saha
[Senior Advocate, Calcutta High Court]
Contact :- [+91-[protected]] | Email :- [[protected]@gmail.com].

---

Date :- [11/08/2025]

LEGAL NOTICE SEND FROM MY CLIENT'S REGISTERED E-MAIL ADDRESS.

To
The Legal Department / Authorized Signatory
Amazon Seller Services Private Limited
8th Floor, Brigade Gateway, 26/1 Dr. Rajkumar Road, br...

Helpful

Found this helpful?

Write a comment

Address: India

Removed Amazon Company...

Helpful

2 other people found this review helpful

2 found this helpful

Write a comment

Address: Newtown, North 24 Parganas.

I am writing to formally raise a serious grievance regarding the unacceptable handling of my recent order placed on your platform (Order ID:[protected], dated[protected], for the product Titan Bandhan Quartz Analog with Date silver Dial Stainless steel.
1. Facts of the Case
The order was confirmed and payment of ₹7844 was made in full through Credit card.
The expected delivery date was [Insert Date]. Despite...

Helpful

4 other people found this review helpful

4 found this helpful

Write a comment

Resolution Sought:
A full refund or a brand-new replacement of the defective earphones
Attachments (available upon request):
Invoice / proof of purchase
Service Denial Certificate
Screenshots and communication history with both boAt and Amazon...

Helpful

Found this helpful?

Write a comment

I am writing to request a reinvestigation regarding my recent order, #[protected], which was delivered on August 1, 2025.
I ordered a Lenovo IdeaPad Slim 3 AMD Ryzen 7 8840HS laptop. However, I received a different product: a Lenovo IdeaPad 3i Intel Core i5.

When reached customer care executive they mentioned that the initial investigation concluded the correct item was delivered. They are not proceeding with...

+1 videos

Helpful

Found this helpful?

Write a comment

Certainly! Here's a revised and professionally worded **complaint email** based on your experience. It's structured, firm, and clearly communicates your frustration and expectations:

---

**Subject:** Formal Complaint Regarding Order Cancellation and Unprocessed Refund

Dear Amazon Customer Service,

I am writing to lodge a formal complaint regarding my recent experience...

Helpful

Found this helpful?

Write a comment

I also. Saw an Ad on Instagram regarding part time job with amazon, i went and follow instructions and i was assisted by lady Maria with through at first all went well until my task was above and i had to top up to complete task and be able to withdraw. Unfortunately it didn't happen as i was given a lot more task on top and i was not able to get my commission...I went and do a deposit because I needed to withdraw my funds but no luck I was...

Helpful

Found this helpful?

Write a comment

Address: Delhi

I also. Saw an Ad on Instagram regarding part time job with amazon, I went and follow instructions and i was assisted by lady Maria with through at first all went well until my task was above and i had to top up to complete task and be able to withdraw.

Unfortunately it didn't happen as i was given a lot more task on top and i was not able to get my commission...i went and do a deposit because i needed to withdraw my funds...

Helpful

Found this helpful?

Write a comment

Website: Amazon

As I have ordered a new puma shoe from amazon where the shoes where in small in size so I kept for replace as the agent arrived to pick the item at night 11clock does it makes any sense to delivery any item at that time so I have requested him to come tomorrow but no one came to pickup after that i have tried calling to customer seevice regarding it they are not providing the correct information about and they just told we have accepted the...

Helpful

Found this helpful?

Write a comment

Address: Amazon India

Hello Sir,
I had purchased a Blood Pressure Measuring device from Amazon via Order No[protected], delivered on 11th July. It was having following issues:-
i) The display is not working properly. Basically it was a used product, as the packaging was open and there were marks of being used.
ii) The rubber pad on the bottom end was is detached condition, again shows it was not a brand new product rather used and...

Helpful

Found this helpful?

Write a comment

Address: 33, Vinayak Nagar, Kattigenahalli, Bengaluru, 560063, Karnataka, India

Order number =[protected]
Order name = ALMAARI FASHION Handloom Cotton Floral Printed Saree with Tassels on Edges & Attached Blouse Piece | 5.5 Meter Saree + 0.8 Meter Blouse
Delivery Date =[protected]
The packet was not open delivery but still open in front of the delivery boy where I found there is another packet inside the packet where a random address is written. when I opened it a towel came out from...

Helpful

Found this helpful?

Write a comment

Amazon mall task work at Home, Part Time Job platform is not Real.

My money was stuck in Amazon mall task work at Home, Part Time Job platform . Now they demanding 75000 commission to release **********0 then i search about Amazon task mall then I saw so many comments that they are ****s and last week a friend sister who was also victim got her money back with the help of vos Pro with : VOS9112PRO on telegram . I reach out...

Helpful

Found this helpful?

Write a comment

My name is Yokesh, I ordered a graphics card from amazon india but when i received the order it was a scam, they sent a zebronics motherboard instead of gpu. The size of three fan gpu is almost 6 times that of the parcel that I received. So as soon as in received i reached out to customer care of amazon and placed the refund. They told me to wait till 18 and said that the order delivered is correct and it cannot be returned. I don't know...

+1 videos

Helpful

Found this helpful?

Write a comment

Dear Sir/Madam,

I am writing to raise a formal complaint regarding a non-refunded payment on the Amazon Shopping app.

I had placed an order worth ₹721 on 2nd June 2025, which was cancelled by Amazon on the same day. I was informed that the amount would be refunded within 5–7 business days. However, today is 24th July 2025, and I have still not received the refund.

I have contacted Amazon customer...

Helpful

Found this helpful?

Write a comment

My Order no[protected] Aquaguard Designo NXT 9-Stage Under The Counter Water Purifier | Active Copper+RO+UV Tech |7L Storage | Inbuilt Pressure Pump | Suitable for Tanker, Borewell & Municipal Water.
This product was faulty and I sent a video of the product not functioning. At first they told me to contact Eureka Forbes and Eureka Forbes told me to contact seller. Then Amazon created a return pick up which failed 4 times where...

Helpful

Found this helpful?

Write a comment

I refer to seller The Authorised Store on Amazon India. M/S AGARWAL COLLECTIONS
They sell laptops.

I have a few pre-sales queries on the products available for sell from them on Amazon.
Thru amazon messaging system I wrote several queries to them.
I have been following-up for last 8 - 10 days but they are not responding.

I brought it to notice of Amazon agent but they gave scripted responses.br...

Helpful

Found this helpful?

Write a comment

Respected Sir/Madam,

I am writing to formally lodge a complaint regarding an unfulfilled giveaway prize that was promised to me by Amazon Fashion India and Minimalist (beMinimalist) through their official Instagram pages.

I was declared a winner of a giveaway contest hosted in collaboration by the above-mentioned brands. After being announced as a winner, I was contacted via direct message to provide my address,...

Helpful

Found this helpful?

Write a comment