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Amazon India Complaints & Reviews

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Updated: Feb 18, 2026
Complaints 20346
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1482
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18864
Bad 😕 It seems that Amazon India has not focused enough on responding to their consumers’ feedback. Because of this, many concerns and issues remain unaddressed, making customers feel ignored and dissatisfied with their experiences.
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Amazon India reviews & complaints page 5

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S
shashi na
Jul 24, 2025
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Unprofessionalism

Respected Sir/Madam,

I am writing to formally lodge a complaint regarding an unfulfilled giveaway prize that was promised to me by Amazon Fashion India and Minimalist (beMinimalist) through their official Instagram pages.

I was declared a winner of a giveaway contest hosted in collaboration by the above-mentioned brands. After being announced as a winner, I was contacted via direct message to provide my address,...
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S
SMC_92
from Pune, Maharashtra
Jul 21, 2025
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Fake sales data displayed

These days Amazon shows number of items sold last month for a product.
Let's take Acer Laptop TL14-42M

It shows 100+ bought last month and still there are only 7 ratings.

This data is 100% fake to cheat the customers in believing that this is a highly rated and popular product.
Use your discretion while buying products from Amazon India.
Do not fall pray to such tactics....
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O
Om1984
Jul 21, 2025
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Wrong item delivered, and my account was blocked when complaint it

I ordered mouth swab of 100 Pcs pack but they delivered me a Eveready battery pack. When I complaint againt this, Amazon blocked my account instead of enquiring against this from vendor end. they informed me over the email only. It really rediculous.
However, I complained against Amazon to Consumer helpline number, and hope will surely get the refund for the same.
I suggest others also to call Consumer helpline numberin this...
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R
rohitsin53
Jul 20, 2025
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"Misleading Offer on Amazon HP Victus Laptop HyperX Headset Redemption Denied"

I purchased the HP Victus laptop (i7, RTX 3050) from Amazon India on 13th July 2025

At the time of purchase, Amazon prominently displayed a banner stating that I could redeem a HyperX Cloud Stinger 2 Headset for ₹499 (whose actual cost around 11k mention on hp website) through HP's official redemption process, post-delivery. The image clearly promised this offer as part of the "Victus 3050A - Student Edition."
br...
+2 videos
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S
Sk samirul alam
Jul 20, 2025
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Refuse to return of my damage product

To
The Hon’ble Consumer Grievance Redressal Forum
[suri, Birbhum, West Bengal ]

Subject: Complaint against Amazon for delivery of damaged product and denial of return request

Respected Sir/Madam,

I am writing to file an official consumer complaint against Amazon India regarding the delivery of a damaged product and their unjust refusal to allow a return or refund, despite the defective...
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J
JaganMohan .P
from Powai, Maharashtra
Jul 19, 2025
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Encouraging fake sellers who buys fake reviews for 50rs advertising and cheating all customers

Address: Amazon online App

@amazonIN

@amazon
why amazon cheating customers and encouraging fake sellers like Kokila who is buying product reviews by sending below to amazon customers adress with trap of peanut and cheating others ? Order ID :[protected]
@PMOIndia
please take action on paid review...
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N
Nitin Devane
Jul 19, 2025
Jul 19, 2025
This thread was updated on Jul 19, 2025
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Ordered Samsung galaxy M35 mobile phone but got boat powerbank inside it.

Address: A-106 Serene County ,near Loakmat Bhavan ,dhayri ,pune

I have ordered samsung galaxy M35 5G phone but when i received it i found boat powe bank inside the package. This is totaly fraud activity happened with me by amazon, amazon courier, and delivary agent....
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M
Mukesh Saini0007
Jul 18, 2025
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Regarding not providing my refund amount for the returned item

I have ordered a camera from Amazon App on 23rd june 2025 . It wasn't working properly so i have choose to return it, when i contacted to Amazon customer care executive they told me that it is self return basis product but they didn't mention about self return in description of product. I have visited post office about 15 km away and place the return of product on 3rd july 2025 by speed post and it is arrived at 14 july 2025 . When i call...
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E
Emq
Jul 18, 2025
Jul 18, 2025
This thread was updated on Jul 18, 2025
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Product undelivered but showing delivered on app. Customer service says cannot do anything about it.

I ordered 1 no of Miraan printed cotton salwar suit on Amazon app. It's showing delivered on 3rd July in the app. It was a prepaid order. My family was out of station due to a medical emergency and when we returned, we confirmed with all neighbours and security but the package was nowhere to be found. It is undelivered. I contacted Amazon customer service today and they said that the return period of the product is over so they cannot escalate...
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D
Darvastu
from Hyderabad, Andhra Pradesh
Jul 17, 2025
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Empty box delivered from Amzaon

Address: Hyderabad

Dear Consumer Service,
I have ordered DLEST Stainless Steel from Amzaon and got delivered on 4th July'2025. Order Ref Order #[protected]
To my surprise, the box was empty and by the time i tried to call delivery person, he was gone.
On 4th July'2025 immediately given delivery feedback with pictures and video, the delivery feedback submitted but nobody bothered to reply to my delivery feedback.
With no...
+1 videos
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G
Gurudatta Mahajan
Jul 17, 2025
Jul 17, 2025
This thread was updated on Jul 17, 2025
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Useless Product delivered related

Address: Dhule

Useless product delivered by Amazon to me at home. I complaint of the same product many times through mails to Amazon but not accepting the product issue and not refund of the debited money to me. The product is useless and delivered 9/7/2025 to me after received product at home we eat the product but very bad smell and omate to me from the delivered product hence I complaint with Amazon on same day but were not accepting the product issue...
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S
suprazz
from Visakhapatnam, Maharashtra
Jul 12, 2025
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Refund Not Received from Amazon After Product Return 898

Address: Cocoblu Retail c/o Amazon Seller Services Pvt. Ltd. 26/1, 10th Floor, Brigade World Trade Center Dr. Rajkumar Road Bangalore – 560055 Karnat

I placed an order on Amazon (Order ID:[protected] and returned the product on 11 July 2025. The return was accepted and picked up successfully. However, the refund amount of ₹898 has not been credited to my account even after multiple days.

I have already:
- Contacted Amazon customer care multiple times
- Filed a complaint with the National Consumer Helpline (ID: 7478731)
- Emailed Amazon grievance...
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D
Dhanush Dev
Jul 9, 2025
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Product not received, product marked as lost and nobody notified it from the company, rude behavior from the customer service

I placed an order on Amazon India (Order ID:[protected] which was marked as "Lost in Transit" over four months ago. As per Amazon’s policy, I was eligible for a full refund, but to date, I have not received it. Despite multiple attempts through calls, emails, and chats, Amazon has failed to resolve this issue or process my rightful refund.

Furthermore, during my follow-ups, I was repeatedly subjected...
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A
Aashutosh Kumar Jha
from Rajouri Garden, Delhi
Jul 7, 2025
Jul 7, 2025
This thread was updated on Jul 7, 2025
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received wrong product (vacuum bags instead of laptop) & fraudulent refund denial amazon india (order id: 406-1398654-1417929)

Address: RAJOURI GARDEN WEST DELHI

I am filing this complaint against Amazon India regarding Order ID:[protected], placed on 17 March 2025, for a laptop. Shockingly, I received vacuum storage bags instead of the ordered product on 27 March 2025.

⚠️ Timeline of Events:
Order Date: 17 March 2025

Complaint Raised: 20 March 2025

Delivery of Wrong Product: 27 March 2025

Legal Notice Sent: 1 April 2025...
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V
vinayduryodhan
from Nagpur Urban, Maharashtra
Jul 5, 2025
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Lenovo Laptop Issues Urgent Escalation: Faulty Lenovo Laptop Received via Amazon (Order No: 171-8471066-6565905)

Address: Mumbai

I am writing to raise serious concerns regarding the Lenovo laptop I purchased via Amazon (Order No:[protected], Order Date: 15th January 2025).

Since the time of purchase, I have encountered several critical issues that indicate potential discrepancies in the product's authenticity and condition:

Warranty Discrepancy:
The warranty period reflected on the Lenovo website is significantly shorter...
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U
ursravi28
from New Delhi, Delhi
Jul 5, 2025
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Amazon Refund Not Received Despite Pickup Order #408-1645520-5447537

I am raising this complaint regarding a refund issue with Amazon India.

Product: RIANZ® Lord Shree Hanuman Ji Gada with Jai Shree Ram Engraving Idol (Qty: 7)
Order ID:[protected]
Pickup Tracking ID:[protected]
Pickup Date: June 16, 2025
Refund Amount: ₹1918

The product was picked up by the same agent who also picked up another order on the same day (Order #[protected],...
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P
prateeksuri
from Delhi, Delhi
Jul 5, 2025
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ads on prime video

I have a 1-year Prime subscription in which all Prime videos were ad-free. Since the past few weeks, I have observed ads showing up on all video content.. This was done without any consent or information. This is illegal and Amazon continues to do this illegal acitivity inspite of chargin a heavy subscription amount.

Registered ID [protected]@gmail.com...
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P
Pritesh0382
Jul 1, 2025
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extremely delayed pickup, false refund info, and emi deducted despite return.

I’m writing this complaint against Amazon India for the worst service.

I had placed an order for a sofa on 20th May 2025.

The product was purchased using Amazon Pay Later.

The problems started after I cancelled the order before even the EMI date:

1. Despite cancelling early, Amazon delayed the pickupof the item and only picked it up on 10th June 2025, nearly 3 weeks after the...
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H
harshavarun
Jul 1, 2025
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Ordered item not yet received - 361617305408

Address: NEAR AUTO CENTRE, NANDANAVANAM[V]

Hi,

I have ordered an item in amazon website, but till now I have n't received my order, but delivery boy updated in website already handed over to customer.
Could you please help me about this asap.
ordered ID :[protected]...
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C
Chandrasekhar Jayanti
Jul 1, 2025
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Address: Visakhapatnam (AP)

I have received a damaged product under Order ID[protected] and immediately placed request for replcement.

A Delivery Boy named Naveen kumar (as Truecaller) having mob. no.[protected] called on 30th June, 2025 and mentioned that he came for replacement but he was not coming to home to complete the transaction rather was calling the family members to come on to the road near our resident to complete the trsanction.

Such behaviour of Delivery Boy is not acceptable by a regular customer like us. Hence request you to take serious note of this and take appropriate action to complete the return/replacement of the damaged product for which we have raised request.
Amazon India customer support has been notified about the posted complaint.
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