Amazon India — Self respect vs Amazon delivery

Address:

Jaunpur uttar pradesh

I order a shoes on 17th August 2021 and it was expected on 22nd August 2021 but today is 27 still I'm not get my package.
This is not big issue. Issue is I made promise someone that he will get present on his special occasions but guess what that occasions past on 23rd and today is 27 and I don't know where is my package which I booked on 17th. You know how embarrassed I feel and get insulted. And also forward mail to country head and many more but no single reply get.

Detail of Booking
Name: Sujit Mourya
Tracking ID:[protected]
Order#[protected]
Order Placed: 17th August 2021
Package Detail:ASIAN Men's Multicolored Running & Walking Shoe - 9 UK