Amazon India — sending damaged product and not taking it back and not refunding money

Address:440016
Website:www.amazon.in

Dear sir, i have ordered gym items from amazon india online shopping website of rs 1340/- on 6/07/17. i have received the item on 11 jul 17. after opening the item i found my item damaged and making it useless for me. i immediately started return process but i was asked to return the item by my self paying for the return courier. i contacted to customer care many times but i have been denied for the door pick up facility. finally i left helpless and decided to file complain against amazon india in consumer forum. i have full faith in your system and i am sure that justice will be done.
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Amazon India customer support has been notified about the posted complaint.
Jul 20, 2017
Updated by Ashish Soumya Tiwari
i have tried to post review for my order but it was also not posted because amazon dose not want the same to be posted.
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