Amazon India — sent duplicate and fake product, so requested to send the original product

Seeing on the amazon.com site i ordered to buy an anycast wifi dongle m4+ which was model no rk 3036 and it did not have the switch to transfer the modes from air play to miracast as an especiality over its earlier version m2+
Paid re 959/ dated[protected] vide debit card for buying of this anycast m4+ dongle but received on[protected] the fake m2+ anycast old version dongle which on use did not work properly, though this fake dongle was cleverly wrapped into the real wrapper of anycast m4+ as is depicted on amazon site. It"s a case of clear fraud and forgery, but any how i requested the amazon to send me the right and original product as ordered by me and they accepted this requeste vide their order #[protected] dt[protected] but as yet have not dispatched the desired product to me and nor they apprised me with the reason of such inordinate delay. So request you to kindly help me in this matter. My purchased product order id is#[protected] dt12-8-18