Amazon India — sub: refund amount of rs.299.50 from amazon.in initiated but not credited in source sb a/c. of sbi.

Address:

4/1, Mahajati Road(Badra), Harisabha Lane, P.O. Italgacha, Durganagar 4 No. Railgate, Kolkata-700079., Kolkata, West Bengal, 700079

Sir,
It is hereby submitted that one online prepaid order bearing no.[protected] of Rs.1158/- (Rs.299.50 X 4) was made from Amazon.in on 06.06.2019 and the same was cancelled. Refund was initiated from Amazon.in on 17.06.2019 with Refund Reference No. 670499. Amounts of Rs.(299.50 x 3) have been credited in the source SB A/c. of SBI except an amount of Rs.299.50. Many communications as well as telephonic conversation have been made with the Amazon Customer Service Centre and Amazon's Chat Helper but my refundable amount has not received from your end. Even, as per advice of customer Service Centre, various Sections of SBI along with own Branch have been communicated but no fruitful result comes out.

Kindly do the needful at the earliest so that the above-mentioned amount of Rs.299.50 may be credited in my source account.

With regards,

Dilip Kumar Khan