Amazon India — Sufi chair: Warranty claim order id :[protected]

I had ordered this chair last year in November and has 2 years warrenty(please find the invoice attached)

Unfortunately the chair has broken down from between ( photos attached). The coupling that connects the seat with the swiveling rod itself broke.

I have been contacting both amazon and the seller through the contact seller option on Amazon App since more than 6 months but have nither received any replacement nor return from either amazon or from the seller shovay seating system.

Need immediate resolution of this warranty claim.

regards
Vikrant SOrte

email id of seller on amazon: [protected]@gmail.com

Warrenty claim order id :[protected]