Amazon India — Supply of faulty dell lap top

Address:

Bangalore, Karnataka, 713212

I had booked dell lap top through amazon on 21st july, 16 vide order no.[protected] dated 21st july, 2016.. The laptop was supplied by manas merchandise pvt ltd. Invoice number is 1693 dated 21st july, 2016.. Laptop stopped functioning from 25th july, 16. It was reported toamazon and manas merchandise. I was directed to contact dell customer care. Dell technician found it was faulty. According to them manas merchandise is not their authorised stockist/supplier. It this be the case, how come amazon entrust this verndor to supply lap top to me. After long pursuatiion, dell decided to give free replacement. But not in west bengal but other place. They are insisting me to give alternative address where they can deliver the material. I am having no alternative address. I can not pay further in any form whatsoever. They will not pay tax. I suggest amazon to look into this matter seriously.