Amazon India — t-shirt

Address:Visakhapatnam, Andhra Pradesh, 530002
Website:www.amazon.in

This is regarding the return for an order #[protected]. I raised a return for this item on april 11, 2018. It had been picked up from my place by their courier partner after verification of proper tags and other features without any issue. Now i got an email (No phone) from amazon on april 21, 2018 that the item which i had returned is not the same. I requested amazon to check with their courier partners because he picked it up after verifying all parameters. Also when i told amazon to send me the pictures of the t-shirt which you have received they said we have discarded the item. Rather than checking with their courier partners they are blaming me. I am not new to amazon and buying products from them from last 5 years. I don't think anyone can do such cheap thing just for the sake of rs 719. At least they should have checked with the courier partner once. I request you to kindly look into this matter. Hoping for the positive reply soon.
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Amazon India customer support has been notified about the posted complaint.
May 06, 2018
Updated by neelam07
Kindly update me on the same.
May 23, 2018
Updated by neelam07
Kindly look into my issue and update me on the same.
May 30, 2018
Updated by neelam07
Please look into my complaint. I am still hoping for the positive response soon.

Warm regards,
Neelam
Jul 09, 2018
Updated by neelam07
My concern is why the courier guy has not been investigated when he successfully collected the item after verifying all parameters. Moreover on being asked to send me the picture what seller received, I got an answer that they have discarded the item. Which is difficult to digest. But being a customer I am bearing a loss.
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