Amazon India — Tempered software received | |||||
Order number[protected], was placed me on amazon.In on 30 may 2017 for quick heal total security 3 pc/1year and paid rs 2100, through my credit card for the same. The said order was received 2, june 2017 in card board box. But to out surprise when i came to office and opened the packet the original seal of software was found tempered. Also could not find the security key in the packet to upload the software. Delivery person didn't allow to open the cardboard before accepting it. When i contacted amazon.In they requested me to upload the images of the product received and refused to help and advised to contact the seller or the manufacturer itself. But this is really unfair that amazon accepts payment but in case of problem buyer is asked to contact the original seller or producer. I've have purchases the product from amazon so would like the to provide me the solution. This is very harassing. Amazon.In should either privide me the replacement or the refund for the same. Was this information helpful? | |||||
Amazon India customer support has been notified about the posted complaint. | |||||
Add a Comment | |||||
7%
Complaints
19943
Pending
0
Resolved
1460
+91 40 3992 1111
+91 80 4197 0000 [Bangalore]
+91 44 3088 3088 [Chennai]
Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
View all Amazon India contact information
Post your Comment