Amazon India — Trouble installing ac. | |||
Guys dont beleive Amazon when they claim Free Standard Installation. They are just marketplace and their responsibility ends with delivery. All the hassles has to be taken care by you. Amazon India claims that they will initiate free installation with purchase of AC. However i am having a pathetic experience with Amazon/their customer care representatives. Amazon should not mention that the installation is free because they are marketplace and they do not know whether installation will be carried out or not. They let the brand (eg. LG) to take care of installation. We purchased an AC only because it was mentioned the installation is free. The product got delivered 5 days ago from Amazon. Since then we were asked to talk to many people to get it installed. One person came home and said he will charge 500Rs, we told it is written free installation in Amazon. The guy said he dont know all that. I told this matter to Amazon, they said they are just marketplace and they will will contact the brand only if there is some issue. Was this information helpful? | |||
Amazon India customer support has been notified about the posted complaint. | |||
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Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
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