Amazon India — Two months over but still not received refund

Address:Kolkata, West Bengal, 700014

This is regarding my order no. #[protected]. Almost one and half months before the refund cheque was issued but still I haven't received the cheque. Every I call customer and get same reply that I will get tracking no. within 24-48 hours which doesn't happen. So now I am helpless to get my cheque that's why I am raising complain here so that amazon can look into this matter.
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