Order Id- 4758
Date of incident- 19th july 2022
I ordered a photo frame from amazon. The seller's name is RK Cart premium. For the first time, I didn't confirmed the photo to seller, because I was busy in some work, and amazon cancelled my order. I placed the order second time and I received that order. But I didn't get my refund of the cancelled order which I placed for the first time. I am contacting amazon from 2 months. They closed my case by saying that they have not received any amount. I should contact the bank.
I contacted the bank and they stated clearly that amazon has the amount. So from where should I get my money back? Again I contacted amazon and they are saying that they can't do anything because they have not received the amount. The amount is Rs 1299.
Where is my money?
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