[Resolved]  Amazon India — Unauthorized transaction occur in amazon pay india priva, bangalore, by using my wife' debit card from 22.02.2023 to 24.02.2023

Address:BANGALORE

Respected sir,
Unauthorized transaction has been occurred in AMAZON PAY INDIA PRIVA, Bangalore by using my wife's debit card(5426) on
dated 22.02.2023(Rs-20, 000/-), 23.02.2023(Rs-40, 000/-) & 24.02.2023(60, 000/-), although my wife's debit card was kept our custody safely.We have not shared any information regarding debit card number etc. No OTP and no massages are came in my mobile during unauthorized transaction. Rs-60, 000/- has refunded by AMAZON PAY INDIA PRIVA on dated 03.03.2023(TR ID-240223), But Rs-60, 000/- is still pending for refunding.
All incidents informed to SBI CUSTOMER CARE (Ticketno[protected],[protected],[protected],[protected],[protected],[protected] dated on 18.03.2023) & AMAZON ( complaint id-7831880 dated on 17.03.2023), Cyber crime complaint no-[protected] dated on 27.02.2023
Therefore, I request to you investigate the incident & take proper action for unauthorized transaction and refund my Rs-60000/- money.
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Jul 7, 2023
Complaint marked as Resolved 
Sir, I have not purchased any item during 22.02.2023 to 24.02.2023 by using debit card (5426). I informed to AMAZON COUSTOMER CARE & AMAZON FRAUD department by verbally and emailing. They refunded Rs-60000/- on 03.03.2023 & rest Rs 60000/- has not refunded till now. Although I shared all my details regarding unauthorized transaction by mailed so many times, they are representative assurances to me rest Rs-60000/- will be refunded as early as possible. But refund amount still pending.
Amazon India customer support has been notified about the posted complaint.
Jul 13, 2023
Updated by TILAK KUMAR MANNA
Respected sir,
Complaint ( ID: 3448889) has been dissolved & money has been refunded.
Thanks
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