Amazon India — unprofessional delivery practices

Address:Room no. 301, bldg no. 17, mahul MHADA, chembur, Mumbai City, Maharashtra, 400074

Original order :[protected]
Order date 24-sep-2019

Product comes damaged and so i request for replacement
Order date 30-sep-2019
Order #[protected]

Every time i request they say you are not available when i'm at home whole day waiting for the lazy delivery guy

Products to my house could be delivered before with no issues,
Plus products from different account to same address could be delivered on the same days but not the replacement
Was this information helpful?
No (0)
Yes (0)
Amazon India customer support has been notified about the posted complaint.
Oct 12, 2019
Updated by Yohan23
Amazon looks disinterested,
No update as of now
Oct 15, 2019
Updated by Yohan23
Tried calling to CR but the CC didn't connect my call they wasted my more than one hour ... They said will arrange a call back within 18 to 24 hours,
But it's been 3 days after the call...no response,

I don't think Amazon has intension of fixing my issue

Kindly do the needful
Complaint comments 

Comments

Again the delivery guy says I'm not available where I'm literally waiting for at my door whole day,
Now they've cancelled my order,
But now I claim for the hastle I faced,
I wasted three days at home where I could have earned my daily bread,
I claim for my loss

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Amazon India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    7%
    Complaints
    19931
    Pending
    0
    Resolved
    1458
    Amazon India Phone
    +91 40 3992 1111
    +91 80 4197 0000 [Bangalore]
    +91 44 3088 3088 [Chennai]
    Amazon India Address
    Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
    View all Amazon India contact information