Amazon India — Used product delivered

Please refer to the order number[protected] I need to report that I was handed over a used product. After I bought it, I approached the company for extension of warranty. They refused, citing that they do not do this for Amazon purchases. That was the first blow to my faith in Amazon. A few days back, my laptop stopped working. I took it the service center. They told that by warranty has already expired on the 19th of October 2015 and that someone had already registered for warranty online on 9th of September 2014, and started using it (refer to the warranty screenshot attached). That was the second blow to my faith in Amazon. I bought from Amazon knowing of its tremendous after sale support, knowing that if I will invest in a product from Amazon, it will be an investment for a long run. But the above two experiences has shaken my belief and I would now think twice before buying big electronic products online especially from Amazon, if something concrete is not not done asap from your side. Please help.