Amazon India — Very bad service and coordination with courier

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201304

Amazon provides very poor service, delivery boy didn't attempt to deliver my package, but they updated on amazon portal that they attempted but the customer was not available they never called me regarding the delivery, funny thing is the courier company/executive is not receiving phone of amazon customer service supervisor. I called to amazon and spoke with one of the supervisor, he said let me call to courier agency, after 5min hold, he told me that they are not receiving phone call, i asked him to transfer the call to his manager but he told me that he is higher person here to take call, he said he will arrange a call back with manager, i never get any call from manager or amazon and even i didn't receive my product yet, i booked that order on 6june.