Please note that I have ordered 1.5 Ton AC through Amazon.in online mode.
through Seller Cloudtail India Private Limited, Poneer City, Gurgaon, Haryana, 122413 IN
Contrary to my order of 1.5 Ton AC, I have received Two different Indoor and Outdoor Units of AC pertaining to 1.0 Ton and 1.5 Ton respectively. I have ordered Voltas 1.5 Ton 3 Star Split AC (Copper 183EZA White) while I have received Indoor Unit of Voltas AC Model 123 DZX(R32). I contatced the seller but he denied to attend my complaint stating that correct product have been dispatched. I have asked the vendor to provide me following details:
To clarify my claim, Kindly arrange to provide me the billing details of following items:
1. 1.5 Ton AC (Voltas 183 EZA) - (BAR CODE - 4512528J20BB81918) CBU CODE - 4502660
2. 1.0 Ton AC (Voltas EU 123 DZX) - (BAR CODE 4552622A19LC05505) CBU CODE-4502780 and IDU CODE-4552622
Both the units are with me and both belongs to two different Indoor and Outdoor units contrary to Single order.
Kindly look into the matter and arrange to replace the item ASAP. Thank. Was this information helpful? |
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