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Amazon India — Warranty Refusal

I ordered a chair for 16k, warranty was one year, chair main frame (body) broke from the joint within 7 months,
now seller is refusing warranty and amazon india is not helping me with it, it seems to me that they are on sellers side.
I have made 7-8 calls to amazon india since, every time with a promise to call me back in 3-4 days, i never heard from Amazon,
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