Amazon India — What a customer service team .....

Address:

Kolkata, West Bengal

Hello Great Amazon India. This mail is to showcase the opportunities put up by your staff to harass what you call "sellers". Look at our page. All the products that you see are what we have been "TRYING" to sell on Amazon. Trying, because, we believe, if India would have had a team of inexperienced service managers, 50% would have comprised of executives from Amazon India. And as the statement says, your amazing team makes it a point to keep asking questions while chewing their fingers ( maybe its your policy, maybe ) 1. Why is it that each member of your team prescribe different standards for product uploads ? Is it like for a product category, Amazon has different specifications for different customer service executives ? At least people in your organization like some Anju or some Muhammad say so ... 2. Ever heard of CHEST size for a saree ??? So what would you expect us to measure exactly ? 3. Why do your executives tend to not look into case history before commenting ? Never heard of a global entity that pays salary on the basis of thoughts and no action ... 4. You do not have a customer care number in India. Disappointing, but acceptable. You're unable to understand the nuances of a case - you still do not call - you respond to mails 8 hours after a person has lodged an issue - and you call yourself a global organization ??? PATHETIC ! We are still trying to explain ABCs to your executives, but pretty sure that they have mastered the art of harassing clients by silly bogus questions rather than generating business. Help us ( if you care ) !