Amazon India — What they show on net, and what they supply in reality

Complaint against
AMAZON
Online shopping mall
Mumbai

Grievance subject
What you show on net, and what you supply in reality

Grievance stands as follows

1. On your net you said, this mini microscope lens size is 35 x 40 mm. But what you supplied, the lense size was found only 1 inch by 1 inch.ie 25 by 25 mm. Why such miss leading information on your net, which amounts to cheating to people.
2. The zoom capacity you mention was 60 X. But in reality, it is not even 30X.
3. We have another magnifying glass, having capacity of 28x only but zooms far better than your supplied mini microscope. Obviously proves, your claim of 60 x is false and misleading.
4. Being constrained, we applied for return but what you did, as your app shows, our return was turned into replacement at your will, a totally wrong and illegal step at your end, not acceptable at all.
5. Under the circumstances, due to misleading and exaggerated information, refund back our money.
6. We attach hair with a PDF file consisting the order ID detail and the return request which you converted into replacement request.
7 we hope we would not be constrained to take up the matter, to the consumer court under the consumer protection act 1986.
RK Agrawal