[Resolved]  Amazon India — whirlpool 1.5 ton ac order 404-[protected]

I placed a prepaid order on 10th august and within an hour requested for cancellation as price for fluctuated! Called support to check if they can revise the product’s price and deliver it to me! Amazon support suggested to cancel and place new order! Despite of cancellation request amazon people dispatched the order which created more delay! Now it’s been almost 20 days i have not got my refund! And amazon customer support has very pathetically failed to provide feasible solution! Now amazon support says they have processed the refund, and there’s some issues with bank so check with banks customer support and provide them some reference number! Bank’s support says they don’t have any liability hence visit your home branch and check with them! You # amazon! I have paid 25000k to you and it’s your duty to refund that money into customer account! No matter how you do it! It’s your look out!
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Aug 7, 2021
Complaint marked as Resolved 
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Dear Swastik,

Kindly contact with your dealer regarding the above mentioned concern.

Regards,
Whirlpool Support.

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