Amazon India — Worst online merchant

I have ordered three products from amazon, expected data was week ago. Comments was additional adress required as they have send the product to different city instead of ordered city. illiterate donkeys dont know see the pin code properly and sent to correct adress. i have called them 5 times regarding my order and the same thing they first 2 min : it has mentioned please provide additional detail, so please a landmark. after explaining each and every time next 5 min: sir we have contacted the courier service and we see that the package is sent to wrong location. wait for next 24 you will receive your order in 24 hours... but 24 gone 48 ..72 and a week gone completely... no sign of my order