Amazon India — Wrong and different item sent and not refunding my money

I ordered derma salysilic acid cream and when i opened it i got different item delivered amd when i raise complaint against it on Amazon customer care they are not listening me just saying we escalated the issue to senior they will contact me and its been 4-5 days .. i want my money now . I cant tolerate this .. the order id is[protected] amd the registered mobile number is [protected]
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Amazon India customer support has been notified about the posted complaint.
Nov 04, 2021
Updated by Priyank Mamar
Amazon is not doing anything
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