Amazon India — wrong product delivered - order no[protected] | |
I ordered samsung galaxy m30s on 25th oct'19. The package delivered by amazon executive on 27th oct'19. When i opened the packet, i was shocked to see that instead of mobile they shipped the vim bar. This was totally unexpected from such a reputed ecommerce company like amazon. I immediately raised the complaint with amazon customer care and provided all the details and photo proof. They promised that they will investigate the case and provide resolution as soon as possible. After continuous following up for few weeks, they told that 'packet was intact' and they can't do anything. There couldn't be a better joke purchasing mere dish washing for 14k inr. Details Order no[protected] Was this information helpful? | |
|
Amazon India customer support has been notified about the posted complaint. | |
 1 Comment | |
Comments
I got job link from Amazon as delivery boy and I paid them 9, 400rs and I posted them my aadhar zerox and my information like bike no. Etc., At that time they used to respond for my jobs but now they are not responding to my calls and texts also they have not refunded my money
![]()
![]()
Reply
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
7%
Complaints
19939
Pending
0
Resolved
1460
+91 40 3992 1111
+91 80 4197 0000 [Bangalore]
+91 44 3088 3088 [Chennai]
Q-city, 2nd Floor-Block A & Block B, Survey Number-109,110,111/2, Nanakramguda Village, Serlingamplayy Mandal, Ranga Reddy, Hyderabad, Andhra Pradesh, India - 500032
View all Amazon India contact information