Amazon India — wrong product delivery and miss commitment by customer care executive | |||
I order lady loop cotton dress material but i got wrong product. After that i call customer care log complain about that matter customer suggest me refund amount due to wrong product deliver after that asked mode of payment payment i told him refund amount credit in your amazon pay wallet. Customer care said ok sir your refund credited in 5 working days in your amazon pay wallet. After pickup i got a message your refund amount send through cheque. I call customer care again and talk to miss komal customer care executive she said your refund amount send by cheque then i told him your side committed by credit refund amount amazon wallet so why i got msg refund amount send through cheque but she did not answered my question. Please help me asp as possible. Thanks. Was this information helpful? | |||
Amazon India customer support has been notified about the posted complaint. | |||
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