Amazon India — wrong product delivery and unethical behaviour to attend the issue

Address:

641041

We have ordered mi laptop GE 73 model. They have raised invoice for GE 73 model also. But they delivery happened for GE 63 model and also USED one on 11.12.2018. We have sent complaint mail to customer care and they informed to wait up to 19.12.2018. To-day we called the customer care executive simply informed that they have made investigation in their despatch section and confirmed they have delivered the correct product. No body visited at our place for investigation to confirm the complaint.

The registered mobile no. [protected]
order No.[protected]
order value Rs.165000/-