[Resolved]  Amazon India — Wrong product received

Address:Sk sahil Panagarh gram,panagarh bazr,burdwan,713148 Panagarh gram,panagarh bazr,burdwan,713148 DEBIPUR, WEST BENGAL 713148

I ordered a 4tb Hdd but received a 2tb Hdd in a 4tb box. I spoke to customer support & they said they'll let me know in 5 days. 5 days later telling me we decided we couldn't help it more.
please sir refund my money
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Dec 8, 2022
Complaint marked as Resolved 
I had ordered a 4TB External HDD (order ID:403-1297540-141471) from Amazon.in on 29th Nov 2022 and was delivered the package on 2nd Dec 2022. On opening the package in front of the delivery boy I noticed that it contained a 2TB Internal HDD instead of what I had ordered which was half the priceSince it was ordered online, I immediately contacted customer care to return the product. Upon return, I was told to wait for 5 days and then informed on 7th Dec that there would be nothing Amazon could do in this matter. I have lost ₹7749 and have ended up with a damaged non functional Internal HDD. I would request you to kindly refund my money immediately.
Amazon India customer support has been notified about the posted complaint.
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