Amazon India — wrong shipping charges taken from seller | |||
Hello, I was charged 236 rs shipping charges for product costing 249 rs. Including tax and shipping charges 65 rs charged from customer including tax. I was charged 236 rs, this neither makes any sense nor logic. Regularly i was charged for 76 rs but on particular order dimensions were wrong by default but weight was correct 27 gms, hence i escalated many mails to amazon regarding this, they looked into the matter and told me that dimensions were wrong. But those dimensions were over paper only, and courier picked up was of less dimensions and weight. Any other courier company checks weight first but amazon do not check weight. But when there was wrong dimensions put up on paper why did they picked up courier from me, they could have rejected it. This shows careless and cheating. I am not earning single penny from amazon and they are pulling money from sellers like this way. Above all amazon charges its refferral fees on total product cost including tax and shipping charges which is wrong again. They are earning much more than seller. Was this information helpful? | |||
Amazon India customer support has been notified about the posted complaint. | |||
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