Amazon — Not Delivered On Time

Address:	Hyderabad, Andhra Pradesh, 500034
Website:	Amazon.in

I would like to register a complaint against Amazon.in
I have Ordered a mobile phone through Amazon on 19th October 2016 and have opted for One day Delivery by paying Rs 100 Extra and the Delivery date given by Amazon was 21 October 2016
But on 21 Oct I got a sms from Amazon that my order is being delivered by Amazon Agent along with his contact no.
But when I'm calling tht no. No one is responding
When I called and queried the customer care they said they will deliver before midnight which they haven't done and again the next day I kept calling multiple times on the another delivery agent no which I received
At last my Order was delivered by the Amazon agent On 22nd October 2016 at 6.30 pm
My Order was of no use for me as for whom I ordered this product had already left Hyderabad
This had given me a Mental stress along with loss of money
Is this the Amazon does for the customers who had made the payment in advance and trust their services
As of my experience i would not suggest any one to purchase through Amazon