Amazon — Product not delivered for last 1 month

Address:	New Delhi, Delhi, 110088
Website:	www.amazon.in

I had ordered (order #[protected] my product on 5th October, 2016 and till date, nothing has been received. The payment for this order was made upfront at the time of placing the order.

The initial delivery date given was 12th October, 2016 but it never got delivered. I called up again on 17th October, 2016 to check on the status, the customer care agent initiated a replacement (Order #[protected] and promised that it will be delivered by 24th October, 2016 but unfortunately it didn't got delivered then also.

I called up again on 25th October, 2016 and it was promised that delivery would be done in next 48 hours but again nothing happened.

Again I have to call on 31st October, 2016, but nothing has been delivered so far.

Only false promises but not the product. Money charged Rs. 6879/-