Amazon — received completely different product, but the courier boy reject to accept return

I ordered a combo pack of shoes(5). But I received only a pair of shoe that do not mentioned in the website.
So, I request to return it, But the courier boy rejected to excepect this pair of shoes. He says that he only receive this combopack(5 shoes). I also call to the amazon customer service many thimes, they says that I can return it but I can't.
As the currier boy reject this return 4 times, I am unable to returned it.Please help me. Amazon cheat with me.

Ordered details shared in the image.