Amazon — Refund did not credit

Hlo sir i have cancel order my order id is[protected] and refund is proceesed on 8 jan rs 999 but still did not get money in my bank account my payment method is upi (sbi bank through phonepe) my refund refernce number is[protected] amazon rs 999 but my bank deny sir please check it and send my refund amount rs 999 thanku sir