[Resolved]  Amazon — refund money not get

I ordered one product of rs.719 from amazon in 31 'st october 2019. And i also cancelled that item in 1' st november 2019 by personal reason. Then amazon refund that amount of rs.719 to my bank account on 2 nov 2019. Then i check my bank account balance. That amount is not credited to my account. Till i didnt get that refund amount. Amazon give me a reference number 28lh4dis0000k25o54sw. Please help me sir. Thanku sir
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Mar 1, 2020
Complaint marked as Resolved 
Amazon India customer support has been notified about the posted complaint.
Verified Support
Jan 29, 2020
Amazon India Customer Care's response
Reference No. – 6573
We have perused the complaint received from Ms. Anjaly (“Complainant”) and find that she had ordered for Huggies New Born Taped Diapers (72 Counts) ("Product") from an independent third party seller Cloudtail India Private Limited ("Seller") on the website: www.amazon.in ("Website").
It is submitted that a refund for a value of Rs. 719.00, as requested and required by the Complainant was processed into her Original payment Method on 2nd November, 2019 vide refund reference number 28LH4DIS0000K25O54SW.
In case, the Complainant has not received the refund in the original mode of payment selected while placing the order, she is requested to kindly contact the customer care department of the concerned bank.
The refund has been made from the nodal account managed by the designated bank as per the RBI circular dated 24.11.2009 on operation of nodal account: https://www.rbi.org.in/scripts/NotificationUser.aspx?Mode=0&Id=5379.
Further, it is submitted that our role is limited to that of an intermediary and we are not the seller/manufacturer of the products listed on our Website. The products listed on our Website are sold by independent third party sellers.
In view of the above, the issue stands closed.
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