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Amazon India Complaints & Reviews

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Last updated Apr 29, 2024
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Amazon India reviews & complaints page 372

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R
RPP Groups
from Delhi, Delhi
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mr. fit slim belt

Address:93 roch street, Puthukudieruppu, Kanyakumari, Tamil Nadu, 629001

I order mr. Fit slim belt order no[protected].. The belt not fit my body and i am not satisfied about that product.. I want to return my belt and get the refund.. Past 3 days i am trying to contact mr. Fit customer service but i can not. No body response for me.. I am very upset for that type of irresponsible people.. Please help me for return and refund money.....
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C
checkrafat
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seller not activating set top box

Address:B-302, Sai Emerald, Near Sant Nirankar Bhavan,, Vijay Nager kalewadi, Pune, Pune, Maharashtra, 411017

I had purchased 2 airtel dth connections from amazon and after multiple reminders the seller has activated only one connection and is not recharging my second connection and i have logged multiple complaints with amazon but the issue is still not getting resolved.

Order details
Ordered on 21 september 2019 order#[protected]
Invoice
Shipping address
Chirag fatnani
B-302, sai emraldbr...
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S
Sandeep.Dwivedi
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

no refund and pick up

Address:Mumbai City, Maharashtra, 400097

First Amazon failed to do the return pickup and cancels on the last date, later on, asks for self-return. All the vendors have denied sending the gold items. Today, their customer service is unreachable and disconnecting the call multiple times after keeping on hold
Is this how you treat customers?
#amazonindia ORDER #[protected]...
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V
vaibhavsrivastav
from Renukut, Uttar Pradesh
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refund and return against damaged product

Address:Faridabad, Haryana, 121004

Order number[protected], i placed an order for "sampri 6 pack abs exerciser machine with 20 different modes for exercise fitness"on amazon on 22nd sep and paid inr 3, 498 online. They delivered a damaged product as shown in image 1. After which we requested the replacement which amazon scheduled for 30th sep. From 30th sep till 5th oct amazon keep rescheduling the delivery automatically without informing customer.in this duration...
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J
Jamuna Vaishnav
from Mumbai, Maharashtra
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refund of "mi band - hrx edition (black)" order # 402-9885233-5283536"

Address:IIT indore, simrol, Indore, Madhya Pradesh, 453552

My self jamuna k. Vaishnav, i order a mi band - hrx edition (Black)" (Order[protected]) from the amazon india website on 11 april 2019 and due to defeat in the product, i return just next day after i recieve the product. But till today date they haven't refunded my amount (1, 296.00). I have contacted many time to customer care but no response....
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P
Pandy selvam
from Mumbai, Maharashtra
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wallet & travel bag

Address:No 51/14 annamalai nagar 2nd street west mamabalam near R6 police station, 600033

நான் 2.10.2019 அன்று உங்கள் அமேசான் செயலி மூலம் 2 பொருட்களை ஆர்டர் செய்தேன், உடனடியாக ஆன்லைனில் பணமும் செலுத்தினேன், ஆனால் இன்று வரை நான் பொருட்களைப் பெறவில்லை. உங்கள் சேவைமைய...
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G
ghanchi munavar
from Delhi, Delhi
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I haven't received my refund back

Address:amazon, 192845

I was don the order to amazon on 28/09/2019 and after 15 minuts i was cancel that order and i got message from amazon that my refund is in proces its will cradit to my acount in 3 to 5 working day but i have still not got my refund back and amazon saying the refund has done from they side and its stuck in bank so i hafe to filup the charge disput from to my bank i hope i will get my money back soon...
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S
Salil Iyer
from Mumbai, Maharashtra
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delayed product and fraud agents

Address:A/1, SHREE SAI VAIBHAV, SAKHARAM COMPLEX, KOPAR CROSS ROAD, Thane, Maharashtra, 421202

I ordered a gaming chair on mon 30th September. The delivery was out on Friday and never reached. All the agents I called asked me to wait till the end of the day and then 2 of the agent asked me to wait for 48 hours and then after 48 hours I again waited 48 and yet no update. I paid 10k for this product and none of them seem to care...
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B
BappaMandal
from Kolkata, West Bengal
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product not delivered even after several follow up

Ordered onida 6.5 kg washer only during great indian festival. The product reached the city and on 4th october status updated as out for delivery. However i did not received any contact no of the delivery person. Whole day i have waited and suddenly at 6:45 pm the status updated as 'delay delivery on customer request'. Though i have never recieved call from delivery person.
I have raised complaint with amazon customer service and they...
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V
Vijay KN
from Delhi, Delhi
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delayed in the delivery after so many escalations

Address:560078

I've ordered trimmer and wireless bluetooth as a prime member. Which supposed to deliver with in 3 days. It didn't delivered.
I called to customer service and end up in the same answer "sorry for the inconvinience". Like that multiple calls happened and escalated many times and finally the product came on a holiday which i explicitly mentioned not deliver on that day.
Immediate next day the answer from amazon received that...
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J
Jes1972
from Mumbai, Maharashtra
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new mobile delivery

Address:Thane, Maharashtra, 421202

I had placed an order for new mobile however the same has still not recd at our end. The courier persons are very rude did not call or made an attempt to redeliver.

7th morning the courier person called to inform he is at our door to deliver. Knowing that no is there he called me in my no and threatened that he will cancel the order. To my plea that i will be at home in afternoon after my work as a school teacher he retraited...
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S
shilpamore1
from Pune, Maharashtra
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product returned but refund not received

Address:Pune, Maharashtra, 411014
Website:www.amazon.in

I ordered richpicks 12 slots wood covered leather brown watchbox (Pi447) from amazon on 24th may 2019 and returned it because of quality issues and also it was tampered.
A delivery boy picked up a product on 29th may 2019, but no refund initiated till date. Amazon is showing message as "refund will be initiated once product received" also customer care is not helping in this case.

I have attached the screenshot of the...
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sshubh87666 shubh
from Durg, Chhattisgarh
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received defective and malted product

Address:Buxwaha, Madhya Pradesh, India, 471318
Website:Amazon.in

I have orderd chocholate form amazon and my order number is[protected] and my total amount is 2186 today i have recived a parcel packaging is very poor there is no bubble packging and box taped only in center and box also damage and inside product was melted when i compland this in customercare they says saller side product please help for my refund i want my refund i dont want this product tack your product amazon i dont want please...
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A
amaysingh1
from Mumbai, Maharashtra
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haven't received my product till now

Address:IHM-A campus Dr zakaria Rafiq rozabad Aurangabad, Bulandshahr, Uttar Pradesh, 431001

I ordered a lenovo legion y450 laptop on the 30th of september. Even after waiting till the expected delivery date didn't receive my laptop. On the last day of arrival i received a message from amazon that an delivery attempt was made but till this day haven't received a single call and moreover when i tried contacting the deliver person his phone came switched off multiple times so how was a delivery attempt made. Even after 3 days and calling...
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Surajmohan S
from Chennai, Tamil Nadu
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account on hold in amazon

Address:No 2/585, pallavan street, pandyan nagar, Canalpuram road, Thoraipakkam, Chennai, Tamil Nadu, 600097

Dear sir,
My name is surajmohan
My contact no [protected]
My mail id [protected]@gmail.com

Iam not able to make any booking in amazon.
Orders being cancelled automatically in few seconds when i book.
It was for more than 1 month.
I spoken to many people in amazon customer care
And i simply waited for many no of 24 hours committed by your customer care people
But my...
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D
Drpradeepk1
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regarding delivery of mobile

Address:alka bharti, Patna, Bihar, 800014

Actually i m very disappointed, i order samsung galaxy m30s and redmi 7a during dp festives, i paid 20797 rs, but my order is cancelled by customer care without any giving any information. I called many times, no one responds. Patna bihar. I also called to delivery boy many times but they didn't receive my call.. Very frustrating for me. I want product, no money.. This is not a good way to cancel the item. They said 2 phone bis damaged।...
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A
Anshu two-wheelers
from Mumbai, Maharashtra
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refund not credited to my account till now

Address:New biswas para jagadispur Howrah, Howrah, West Bengal, 711114

Avishek singh
I purchase a 2 jackets and money debited 1598 from my account but after some minutes my order automatically cancelled and got email that your refund will initiate shortly and same day my refund was processed and got reference number also but now 10 days are over till now i have not got my refund amount (1598) in my bank account. Amazon going fraud day by day i contact to bank also but they told no information from amazon...
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Dr.Ranu Prakash Sinha
from Mumbai, Maharashtra
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mobile blackberry z10

Address:E 6,Medicare health centre,Rail Vihar,Charganwa, Medical College Road,Gorakhpur, Allahabad, Uttar Pradesh, 273013

We purchased a mobile from amazon. Mobile doesn't work sim card not detected in mobile. We context costomer care for resolve this issue. But by inspection my problem is not solve. So we want to go consumer forum for resolve my complaint. Now i am suffering from hypertension last 15 days. The returning policy of amazon is very bad. We want to replace my hand set from amazon....
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pravina chavan
from Mumbai, Maharashtra
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lg washing machine

Address:Navbharat Society Near Oberoi Woods, 400063

Purchased LG washing machine on 27th Aug It was not working properly so asked for inspection service and it was done twice and finally that inspection person said yes its defective & it will be return but still Amazon has not taken any action on it. Called many times for it but not getting any response.m really disappointed with Amazon refund policy. Now getting irritate to call them again...
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P
pao cbec
from Thiruvananthapuram, Kerala
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laptop delivery

Address:Thiruvananthapuram, Kerala, 695001

I placed an order for a laptop on[protected] at amazon india. After a long wait of 9 days today[protected] i got a message from amazon india, saying that the product will be delivered by today itself. The message had a mobile number of the person to contact about the delivery. When i called the person in the mentioned number, he informed me that, he is not the concerned person to contact for my order, but at the same time time he put a...
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