[Resolved]  Amazon — Refund of Returned item

Sir, I purchased an item of ₹ 178/- from Amazon on 28th August 2023 paying the full amount using my credit card.
I cancelled the order on 31st instt. I got the saying I will get the refund with in 7 dayis once the item reaches them..
But till date I have not received the refund .I am not able to reach the customer service,
Their number is not answered.nor can I find their email id anywhere. On chat page they are not having an option to write my message.
The orde datails

Order date

28-Aug-2023

Order #

[protected]

Order total

178.00 (1 item)

Download Invoice
Return Details
On the way back
Your refund will be issued soon.
When will I get my refund?

advancedestore ASFUN Itching Rod Back/Body Itch Scratcher/Body Manual... 178.00
Qty: 1
Sold By: Dhavesai®

This message I get .
advancedestore ASFUN Itching Rod Back/Body Itch Scratcher/Body Manual Massage Stick, Multicolor- (Pack of 2)
On the way back
Your refund will be issued soon.
When will I get my refund?
Your refund will be issued within 7 days after we receive the original shipment. Your package is returning to Amazon because of one of the following reasons: Damaged in-transit, carrier couldn't locate your address, or refused by the recipient.
Other reasons for undeliverable parcels
View order details
Pick up where you left off
Amazon is not caring about small customers
it seems.
Please help me
Thank you
Gurudath kamath
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Sep 17, 2023
Complaint marked as Resolved 
Amazon has finally refunded My amount.2 days ago. Thank you very much for your help. I am really grateful.
Amazon India customer support has been notified about the posted complaint.
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