Amazon — Regarding return and refund

Address:	Ahmedabad, Gujarat, 380009
Website:	Amazon.i n

I bought a sewing machine which was very worst product ever. It was like toy too much noisey and quality was also so bad that it can't even sew bit heavy cloths so same day I requested for refund. Here saller is not contacting me till today so I contacted Amazon so many times and asked for refund they file clame against that saller through company named a to z now this company is saying that you have to return the product by your self to saller which is in Maharashtra and no courier charges will be refunded. I again asked for the same to Amazon they says you just replay that you are not going to pay courier charges but I got same answer that saller will not bare any courier charges then why should I pay coz I bought it through Amazon so it's there responsibility because I don't know saller I only know Amazon and they drop product to my home now for pick up why they are doing all this drama. So please I want solution of this already it's more than 20 day because I ordered this product on 4th September nd today is 22nd but still they are unable to return product to saller and refund my money.