Amazon — Regarding the behaviour of Delivery Agent

Sir, I have ordered an item Order no #[protected] from Amazon on 18 th october 2023.According to the estimated time of delivery it has reached on 27 October 2023.But the delivery agent delayed the order time because of his attitude.The same delivery agent has given item of one of my neighbors and i was there. But he knowingly left that place and again ask me the location. When I told him the address again but he knowingly acted as if he don't understand what I am saying. But after getting the product from the delivery agent which is not delivered on my location.Then he Mishbeaved when I asked why you are doing this you must have explained me well about your address and Mishbeaved by saying that do whatever you want.
This the phone detail of the delivery agent.
[protected] please do the needful.