Amazon — Same product but different size need refund

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Website:	www.amazon.in

Sir/ma'am,
Myself RUHI AHMAD one of Amazon India account holder. I ordered copies from Amazon and received same brand but different product order[protected] amount Rs.592/-
Now they are denaying and refused my complaint.They have sent a message to me that is👇

"Hello,

This is Hyder from amazon, I hope this email finds you well.

I am contacting you in regard to this order[protected], I have checked the details regarding your issue the team has investigated and found that the correct item was delivered to you in intact condition from our end Hence, they have not approved it
In this case, we won't be able to take any further action with a refund or replacement.

Thanks.

We appreciate your feedback. Please use the buttons below to vote about your experience today

Warmest regards,
Amazon.in"

So please help me and arrange my return/replacement/refund.

Thanks
Ruhi Ahmad