Amazon — Sells Duplicate Product

Address:	560055
Website:	www.amazon.in

I have purchased a Nivea lip balm some days ago from amazon. I received it and started using it. I realised that instead of healing my lips it is damaging my lips. I got red rash around my lips.Then I checked the original item in Nivea's website and found that it is duplicate. I have heard before that Amazon sells duplicate products and this time I realised it. I complained and didn't get satisfactory answer. They are taking me lightly. My purpose is not to get refund. I want to take proper step against them. They are cheating. Misusing the name of a trusted brand like Nivea. Pleople should be aware of it.