Amazone India — Amazone fraudulent

Website:

Amazone.in

Respected sir
My self Ravi kant amazone account name Ravi i purchased a logitech k480 wireless multi-device keyboard black color on 4/7/ 2023 and product delivered on 5/7/2023.
My concern is I ordered the black coloured key board but company sent me a different color key board that i don’t like, so on the day of delivery I raised a complaint for replace/refund they say we will investigate and after 5 days you can call to us to get update of your complaint
Today 10/07/2023 I called and they said the product was correct and we can’t help you further and will not refund/replace also my refund/replace last date is 13/07/2023 still they denied.
Now please help me get my refund/replace product as ordered
My amazone acc Name Ravi
Order id is [protected]
Sold by appario private limited
Bhaukapur lucknow Uttar Pradesh Pan no AALCA0171E
GST REG NO 09AALCA0171E1ZX
My details
Name Ravi kant
Gmail ravi.[protected]@gmail.com
Mob no [protected].
Photo of invoice, product box, and product received attached