[Resolved]  Ambrane India — Ambrane mobile charger AWC-56

1. Purchased AWC-56 fast Mobile charger from flipkart delivered on 21 Nov 20.
2. The charger went kaput on 28 Nov 20 night. It started making strange sounds as if it is getting burnt from inside thereby making it unreliable and unusable when plugged into socket for recharging mobile.
3. I approached flipkart for replacement on 29 Nov 20 but they informed that window for same has closed on 28 Nov 20.
4. I had very high regards for ambrane products as me and my family used powerbanks from ambrane and performance was good.
5. I don't know now if this product is robust and reliable as we are using it for recharging of our expensive mobiles.
6. The product is under six months warranty.
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Aug 11, 2021
Complaint marked as Resolved 
Ambrane India customer support has been notified about the posted complaint.
Verified Support
Nov 30, 2020
Ambrane India Customer Care's response
Dear Arun,

Thank you for contacting Ambrane India!!

Kindly share your contact details on [protected]@ambraneindia.com so that we can resolve your complaint.

For more information, feel free to contact on our helpline number- [protected] (Monday to Saturday 10:00am-6:30pm).
Complaint comments 

Comments

I visited ambrane service centre at Mahadev Enterprises in dehradun and deposited the burnt charger with them on 05 Dec 20 vide ambrane complaint ID No S201205UK2004596 and was assured that replacement would be provided within 7 days. Now the month has come to an end and still the product has not been delivered to me. The service centre is saying delay is from ambrane end and they cannot do anything in that. Now they are avoiding picking up calls also. What kind of a service is this. The ambrane email ID mentioned on your forum is incomplete for me to respond to them directly.

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