[Resolved] Ambrane India — Ambrane power bank P-1122

wilycool

from Mumbai, Maharashtra

Address:	Mumbai City, Maharashtra, 400072
Website:	www.snapdeal.com/product/ambrane-p1122-10000mah-power-bank/661595274716

Bought Ambrance power bank P-1122, 10000 mah through Snapdeal on Oct 4th 201, delivered by Oct 8th 2016.

Hardly a month and it doesnt charges the mobiles. It needs to be switched on repeatedly to keep it going untill the mobile is charged to capacity. Have used different usb cables still doesnt work for my Galaxy S7. on my Galaxy S4 it charges but only for a min or less. need to press the on switch to start charging.

Need a replacement or refund for the product.

Wilson
[protected]@yahoo.com

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May 11, 2017

Complaint marked as Resolved

Ambrane India customer support has been notified about the posted complaint.

Verified Support

Dec 06, 2016

Ambrane India Customer Care's response Dear Wilson, kindly share your contact no. and you can also contact on our toll free no. [protected] regarding your problem thereafter we will be able to provide solution for the same

Dec 07, 2016

Updated by wilycool [protected]

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Comments

Snapdeal.com Customer Care

from New Delhi, Delhi

Dear wilycool,

We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details. We assure you all possible help.

Regards,
Team Snapdeal

wilycool's [Complaint's author] reply, Nov 13, 2016

have forwarded the order email to the above mentioned email id.
Order ID: 15613508347

Wilson

Snapdeal.com Customer Care's response, Nov 15, 2016

Dear wilycool,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal

wilycool's [Complaint's author] reply, Nov 29, 2016

Snapdeal team, no one has contact me yet to resolve the issue.

wilycool

from Mumbai, Maharashtra

Hi Snapdeal team,

havent heard back from you guys yet.

Wilson

Snapdeal.com Customer Care's response, Nov 30, 2016

Dear wilycool,

We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.

Regards,
Team Snapdeal

wilycool's [Complaint's author] reply, Dec 7, 2016

Hi Sanpdeal team:

another 5 days and it will a month long complaint registered, which hasn't been resolved or i could even initiated to check the issue.

Wilson
99200 35520

pratik359

from Pune, Maharashtra

Model no Ambrane P[protected] mAh...Last 2 week Totaly ded my power bank and not work.so please give me good Responce As Soon as Possible...
Thank You...

Snapdeal.com Customer Care's response, Nov 30, 2016

Dear pratik359,

We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on writetous@snapdeal.com with these details. We assure you all possible help.

Regards,
Team Snapdeal

Snapdeal.com Customer Care's response, Dec 8, 2016

Dear pratik359,

We hope your concern is resolved. Please drop us an email at writetous@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal