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Ambrane India Complaints & Reviews

3.7
Updated: Dec 26, 2025
Complaints 286
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190
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Ambrane India reviews & complaints page 2

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T
tunato.c
Jul 8, 2023
Jul 10, 2023
This thread was updated on Jul 10, 2023
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Powerbank is not working after 12 days; no customer care response

Purchased Ambrane 10000 mah Powerbank at Flipkart, was delivered at 23 of June; it stopped working after 12 days and it completely died on its own. I have reached out to Ambrane customer service multiple of times but no one is responding to mails or calls; please look into this matter...
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Manish Mahar
Jul 5, 2023
Jul 7, 2023
This thread was updated on Jul 7, 2023
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The Power bank not getting charged

I purchased ambrane 20000 mah power bank on sep 2022 last year. I rarely used it except in some exceptional cases. Recently i used it more frequently and now it is not getting charged. Only 9 months before i purchased and usage is also very less and it is now become defective. Please help me in the matter....
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N
Najim Hussam
Jul 4, 2023
Jul 7, 2023
This thread was updated on Jul 7, 2023
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Address: AN-103,2ndFloor,DMall,Netaji subhash place,Wazirpur,New Delhi,Delhi 110034

I ordered the product on 17th of june. The product was received by their courier service on 23rd of june .I still have not received the product.Then i contacted the customer care to get my refund .But this is when i realized i should have never ordered a product from this company. Even though i was exhausted with the delivery delay, i really got mad when i was told that i would be only getting my refund when ambrane gets the product back from their courier service.I still dont understand what does a customer have to do with this outrageous courier service which ambrane chose to deal with.This is so strange to me. Normally if a product shipped has not been in contact with the customer, the company just simply gives refund .But in this case, ambrane is still waiting to get that product from their own courier service to give my money back.I havent experienced these sort of service from any other reputed brands yet.Hence so confused .I need my money back. You cant scam people. Either you need to give the product they paid for or the money back. I was told to contact their manager on their personal number by the customer care executive.Although all these sounded quite strange to me, i did contact the manager .The manager said they would start initiating my refund on 03 /07 /2023 which was yesteday. But still i havent got any email or any response pertaining this.
Aug 8, 2023
Complaint marked as Resolved 
Ambrane India customer support has been notified about the posted complaint.
Verified Support
Jul 05, 2023
Ambrane India Customer Care's response
Dear Najim,

We sincerely apologise for the inconvenience caused to you.

Our concerned team is already coordinating with the courier service & our senior authority, if the shipment will not get delivered to you within next 8 hours, it will be RTO.

Further, we will initiate a full refund to you & it will reflect in your account within 7 business days.

Kindly extend your support. We will provide you solution within 24 working hours positively.

For more information, feel free to contact on our helpline number[protected]Monday to Saturday 10:00am-6:00pm).
Verified Support
Jul 07, 2023
Ambrane India Customer Care's response
Dear Najim,

We sincerely apologise for the inconvenience caused to you.

We have checked with courier partner, your order :193924 has been delivered at your doorstep today.

For more information, feel free to contact on our helpline number[protected]Monday to Saturday 10:00am-6:00pm).
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    V
    VayuK
    from Pune, Maharashtra
    Jul 4, 2023
    Jul 7, 2023
    This thread was updated on Jul 7, 2023
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    Power bank Stop working in 3 months

    Address: Kolkata
    Website: www.ambraneindia.com

    I puchase Stylo 20k in March 2023, after using I complaint about it's capacity which was not satisfactory. Complaint against it was still unresolved. Now after 3 months it stop working. Customer care no on website is not answering calls, no response from Customer care mail ID. Hope complaint from here will work....
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    M
    Mukesh thappa
    May 29, 2023
    May 30, 2023
    This thread was updated on May 30, 2023
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    Smart Watch Speaker stops working

    Address: Darsopur talimorh miran sahib jammu

    Sir/mam, i mukesh thappa place an order of ambrane eon pro smartwatch on 3 may and received it on 17 may and within 10 days of receiving this watch my watch Speaker stops working, no sound coming while calling and music listening. It a request to you please look into this matter and provide me the best service. I am very disappointed with this . I attached all necessary proofs ....
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    S
    Samyuktha.T
    May 23, 2023
    May 24, 2023
    This thread was updated on May 24, 2023
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    Resolved

    My order delivery date was yesterday (22/05/2023) but I haven't received it yet, I tried contacting Ecom express but they are not replying. Kindly check on that and deliver it asap, it has Beena week since I ordered. And Ecom express is not updating any delivery details also so please check on that.
    My order id: 192988
    Ecom tracking number:[protected]
    May 24, 2023
    Complaint marked as Resolved 
    Order delivered
    Ambrane India customer support has been notified about the posted complaint.
    Dear Samyuktha,

    Greetings from Ambrane!!

    We have checked with our courier partner & found that the order #192988 has been delivered to you successfully.

    Hope your query has been resolved

    For more information, feel free to contact on our helpline number[protected]Monday to Saturday 10:00am-6:00pm).

    We will be happy to serve you.
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      V
      vineeshKnambiar
      from Kannur, Kerala
      May 22, 2023
      May 23, 2023
      This thread was updated on May 23, 2023
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      Battery life low

      Address: Broadband Engineer,Network office,Near Maduthumpadi temple,Payyanur,Kannur 670307

      I bought Ambarane wice roam 2 smart watch from filpcart on 8th May 2023. Now it has only two days of battery backup. Similarly, when the watch is shaken, the display does not turn on. I request you to resolve these complaints...
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      Aritra Kumar Nath
      Apr 23, 2023
      May 23, 2023
      This thread was updated on May 23, 2023
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      Aerosync pb 10 has stopped working within 30 days

      Please replace my product it stopped wotlrkibg and getting on within 30 days of product purchase...
      +3 photos
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      V
      Vinod_L
      Apr 2, 2023
      May 23, 2023
      This thread was updated on May 23, 2023
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      Ambrane Power Bank Warranty Claim

      Dear team,
      As per discussion with Ambrane, i have a power bank under warranty and facing below mentioned issues:

      ISSUE: 1) Unable to charge the power bank itself via adapter.
      2) Mobile charging is not happening from the power bank.

      Below are the specifications of power bank:-

      Ambrane 20000mAh Power Bank with 10.5W Fast Charging, Dual USB Output, Made in India, Multi-Layer Protection,...
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      hunkstar8
      from Nashik, Maharashtra
      Mar 17, 2023
      Mar 19, 2023
      This thread was updated on Mar 19, 2023
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      RVSRN2302XCL00048 status of ticket number. Nobody responds from Ambrane

      Hello Team,

      I have submitted my damaged powerbank for repairing at ambrane service center and I got RVSRN2302XCL00048 as service request number.

      Ambrane provided me ticket number S230214MH2121206 based on which service center accepted the product for repairing.

      I have given my product on 15th Feb for repairing and till now I have not got it.

      I called service center and they told...
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      Zumail
      from Nilambur, Kerala
      Mar 14, 2023
      Mar 19, 2023
      This thread was updated on Mar 19, 2023
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      Returned damaged product after warranty claim

      Address: Kerala

      I had stylo 10k power bank and it was damaged and i claimed warranty, After one month i got it back broken and not functional. Most irritating is not responding customer care...
      +1 photos
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      Aryan sareen
      Feb 21, 2023
      Feb 23, 2023
      This thread was updated on Feb 23, 2023
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      Not turning on, no lights showing

      I am using ambrane 20000mah powerbank, it was working fine till yesterday, the battery got finished, I plugged it in for a few hours, now it's dead, no lights, not charging the phone or anything, no response suddenly, there was no physical damage....
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      tirthpatel.19
      from Dombivli, Maharashtra
      Feb 13, 2023
      Feb 14, 2023
      This thread was updated on Feb 14, 2023
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      Powerbank not working (20000mah)

      Address: Thane, Maharashtra

      Powerbank is fully charged but not charging mobile phone or any other device.USB n Type C ports are not working....
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      Alsyn Benny
      from Thrissur, Kerala
      Dec 30, 2022
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      Stylo 20K blue power bank

      I bought it from Flipkart in October.It stopped working within 3 months.no physical damage is happened.it suddenly stopped charging.I want to claim my warranty of the product under the 6 months warranty period policy.Kindly help...
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      bhavishya_ jain
      Dec 27, 2022
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      Ambrane Power Bank 20k Mah is not working

      Hi Ambrane
      My Ambrane powerbank 20KmAh is not working within 3 weeks of purchase, it is not getting charged and neither charging my phone, I have mailed you regarding the issue multiple times and haven't got any response back yet.

      I intially mailed the ambrane support on 5 Dec after that they asked for my address, I have clearly provided them the address after I didn't get any reply from their side.
      I have attached...
      +4 photos
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      M
      Mustaf001
      Dec 23, 2022
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      Powerbank not getting charged

      Hi, My Ambrane 20000maH power bank is not getting charged and also it is not charging my phone.
      The charging indicator blinks at 2 signal and nothing else. It only blinks but not getting charged and also the blink is limited upto 2 signal only
      Please give some advice to resolve this issue....
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      Vaibhav Mehar
      Dec 14, 2022
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      Aero sync PB10 dead on arrival

      Address: Mysore

      My order of aero sync PB 10 powerbank was dead and didn’t give or receive power the customer care haven’t replied to the mails and calls and replacements policy is only for 48 hours it’s has been difficult and near impossible to contact the customer care for further action on warranty claims or other steps of rectification it’s has been two days continuous effort but no results in the end...
      +1 videos
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      D
      Dhaya sir
      Nov 8, 2022
      Resolved
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      Resolved

      Address: Ambrane India

      I bought Ambrane Fitshot surge smart watch from Flipkart on[protected]. It comes with one year warranty. Suddenly the watch stopped working and when i contacted their customer support via mail on[protected] along with the invoice. They asked me to send a short video for that i had sent that too. Then they replied that, "We will check & try to arrange the pick-up of product from your given address soon". As per their message pick-up courier partner received my watch on[protected]. I got a tracking number from Ambrane care which states that,
      "We will notify you after receiving the product.
      Tracking Number: [protected]"

      After that i hadn't receive any message from their side. Even they are not responding to my messages. The tracking number also says invalid. Take necessary action to replace the defect product or else refund me the amount.
      With regards,
      Dhayananth
      [protected]
      [protected]@gmail.com
      Coimbatore, Tamilnadu
      +2 photos
      Dec 10, 2022
      Complaint marked as Resolved 
      Ambrane India customer support has been notified about the posted complaint.
      Verified Support
      Nov 09, 2022
      Ambrane India Customer Care's response
      Dear Customer, Greetings!!! Sorry for the delay response as due to technical issue in our logistics we have today received your product. We will check and dispatch the product soon to you.

      Ambrane
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        S
        sunil tongaria
        Oct 4, 2022
        Resolved
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        Resolved

        I bought powerbank Stylo 10K recently from Amazon.in
        after 20 days o[censored]se, the powerbank was DEAD.
        The nearest service centre is in Kalkaji and i had to take a day off from work to submit it at the service centre where i waited for 2 hours.

        they took it for 20 days and i got a call to come and receive it. I went there yesterday - 3 OCT 2022. and again wasted 3 hours to go there wait and receive it and come back.
        Now its again DEAD.

        what kind of quality is this?
        I purchased a product, why i am asked to waste my time every time i go for a repair? this happens every week then what i should do? go to service centre every week? I paid for a functional powerbank. All i got from ambrane is garbage!

        I request a refund so that i can buy from a better company!

        Sunil
        sunil.[protected]@gmail.com
        Nov 4, 2022
        Complaint marked as Resolved 
        Ambrane India customer support has been notified about the posted complaint.
        Verified Support
        Oct 04, 2022
        Ambrane India Customer Care's response
        Dear Sunil,

        Apologies for the inconvenience.

        As per your discussion with our executive, we will align the pick-up of product soon. It will be picked within the next 2 working days.

        We also assure that you will not face any inconvenience related to the product again.

        For more query, feel free to contact on our helpline number[protected]Monday to Saturday 10:00am-6:30pm).
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          T
          Tamannna Bhrigunath
          from Jaipur, Rajasthan
          Sep 9, 2022
          Resolved
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          I ordered an Ambrane Unbreakable 3A Fast Charging Braided Micro USB
          Cable for Android Devices – 1.5 Meter (RCM15, Black) |
          B082LZGK39 ( B082LZGK39 )
          HSN:[protected].5m through amazon. It is not working after 1 month. On looking on amazon it is showing that this product is under a 6 month warranty. Please replace this usb cable.
          Invoice is attached below.
          Right now i am in jaipur
          +1 photos
          Oct 11, 2022
          Complaint marked as Resolved 
          Ambrane India customer support has been notified about the posted complaint.
          Verified Support
          Sep 10, 2022
          Ambrane India Customer Care's response
          Dear Tamannna,

          Greetings of the day!!

          Kindly share your contact details so that we can assist you or contact prior & visit the below service centre with a copy of invoice, if nearby:

          New Raj Associates (Jaipur, RJ)
          Plot No.61, Hari Marg, Near St. Francis School, Tonk Phatak Gatta, Tonk Road, Jaipur, Rajasthan
          Pincode- 302015
          Ph.- [protected] / [protected]

          We will resolve your complaint soon.

          For more query, feel free to contact on our helpline number[protected]Monday to Saturday 10:00am-6:30pm) or email us- [protected]@ambraneindia.com
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