[Resolved]  Ambrane India — Worked fine once I matched the power requirement

I contacted customer support after my laptop randomly stopped charging with RCTT-15 cable even though it worked fine with my phone. I assumed the cable was not proper so reached out to customer support for an exchange. But the support person explained wattage requirements and asked which adapter I was using. Turns out the adapter was the limitation and asked me to switch chargers. I did that and the cable worked fine. It feels sturdy and hasn’t shown wear so far, though data transfer speeds are fairly basic.
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Jul 21, 2026
Complaint marked as Resolved 
Ambrane India customer support has been notified about the posted complaint.
Verified Support
Mar 17, 2026
Ambrane India Customer Care's response
Dear Akansha,

Thank you for letting us know.

At Ambrane India, we strive to provide the best service to our customers.

If you ever have any questions or need assistance with anything in the future, please don't hesitate to reach out.
 
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