[Resolved]  Ambrane — power bank is not charging the phone

Address:Jhansi, Uttar Pradesh, 284128
Website:Snapdeal

I bought an ambrane p-1311 power bank from snapdeal on 30/7/2017, which i received a few days later.

Initially, i didn't use the power bank much and it worked fine. A week later, the power bank started turning off immediately and it was needed to be power on frequently.

And now, the power bank doesn't charge my phone or any other phone at all! I have tried changing the cable, charging the power bank to full, turn on/off, but nothing has worked.

Since snapdeal has a week's return policy, i can't return the item either. And i'm pretty sure of it being a faulty device. So kindly provide a replacement asap.
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Sep 29, 2017
Complaint marked as Resolved 
Ambrane India customer support has been notified about the posted complaint.
Verified Support
Aug 29, 2017
Ambrane India Customer Care's response
Dear Sir, we have tried to contact with given contact no. but you didn't pick the call kindly contact with us on our toll free- [protected], help line -[protected]
Complaint comments 

Comments

I have bought Ambrane 20000mAH power bank last year but due to some reasons couldn't use it that time. Now after lockdown when I get to use this, I see it is not charging my phone although the power bank is fully charged. I tried with multiple phones and cables. Please let me know where can I get the Ambrne service center in Bangalore and what is the solution for the same.
Hi

I have brought an Ambrane 20000mAh power bank in October 2021. Initially, it was working fine, but suddenly it is not getting on/charge.

And it has a 6month Manufacturing warranty.
Kindly replace my product asap.

Regards,
Animesh Mahato
[protected]
I bought an ambrane 20000 power bank from Amazon 22 /Aug/2022 which i received on
25/Aug/2022.Initially, it was working fine, but suddenly it is not getting on/charge.
A week later, the power bank started turning off immediately and it was needed to be power on frequently.And now, the power bank doesn't charge my phone or any other phone at all! I have tried changing the cable, charging the power bank to full, turn on/off, but nothing has worked.Since amazon has a week's return policy, i can't return the item either. And i'm pretty sure of it being a faulty device. So kindly provide a replacement asap
samarth shrivastava's reply, Sep 19, 2022
Sir please contact me on [email protected]
Hi..
I've bought ambrane 20kw powerbank from Amazon..
Stopped working..been wandering quite a lot thru amazon and ambrane comapany..pls help..
Cantact number: [protected]
Email:rajmaan.[protected]@gmail.com

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