American Express India — charged wrongly, affected my cibil score

Address:

Raichur, Karnataka, 550066

Hi,
Wrt amex credit card, i have two complaints

1. After full and final settlement, and closing the card, they charged one more emi. Its been effecting my cibil score.

2. Even after cancelling a product by using amex card using emi, they added emi on monthly bill. I have not even aware about it and was paying the bill. Do we really need to check that and update them by calling? They have reversed the amount after i lodged complaint. But i want people to know how they get cheated if they are not aware of their monthly bills. Standard credit card providers like amex itself is doing such business, so dont believe anybody, do your checks properly

I was fed up of the unprofessional behavior of the american express customer care executive, i decided to clear the outstanding amount and do a full and final settlement. I have paid whatever they did a total.

Shocking thing was, after 6 months when i chefk my cibil score, it was very low. And it was due to american express bill which was getting piled up every month.

Its getting really tougher for me to get a home loan.

Also, amex card personnel, while giving me card, had informed that it would be life time free card, and to my shock, they charged heftily.

Ph: [protected]
Name: vinay kumar